The authors provide synthesized summaries of research on product design conducted over
the 20‐year period from 1995 to 2014, as well as suggestions for future research. Building …

Value creation for consumers, as the conditio sine qua non for value capture, is at the heart
of demand-side strategy research and is a core element of almost any business model. In …

Design Thinking (see Glen et al., 2015) emphasize a deep customer understanding,
external observation and iteration for innovation with a constant focus on the business …

In search of fresh ideas, firms increasingly engage with external contributors in open
innovation collaborations. However, research has found that such collaborations frequently …

Platform, open/user innovation, and ecosystem strategies embrace and enable interactions
with external entities. Firms pursuing these approaches conduct business and interact with …

Purpose–This paper aims to propose an extended model to examine these motivations. As
technology-led changes have revolutionized the marketplace, researchers and practitioners …

To complement their in-house, designer-driven efforts, companies are increasingly
experimenting with crowdsourcing initiatives in which they invite their user communities to …

Social media technologies that enable interactive feedback during idea generation can
complement existing modes of knowledge exchange in innovation management. Especially …

Virtual communities form the principal environment favoring provider-client interaction.
However, questions regarding the way to manage these communities so that they might …

Purpose The purpose of this research is to review empirical research on customer
involvement in innovation and identify future research directions that can better connect this …