User acceptance of mobile apps for restaurants: An expanded and extended UTAUT-2

R Palau-Saumell, S Forgas-Coll, J Sánchez-García… - Sustainability, 2019 - mdpi.com
This paper examines the adoption of mobile applications for restaurant searches and/or
reservations (MARSR) by users, as part of their experiential quality. Following an extended …

The effects of the winery visitor experience on emotions, satisfaction and on post-visit behaviour intentions

I Leri, P Theodoridis - Tourism Review, 2019 - emerald.com
The effects of the winery visitor experience on emotions, satisfaction and on post-visit behaviour
intentions | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

Flow, satisfaction and storytelling: A causal relationship? Evidence from scuba diving in Turkey

C Cater, T Albayrak, M Caber, S Taylor - Current Issues in Tourism, 2021 - Taylor & Francis
The popularity of activity-based tourism is often explained by experiential concepts such as
flow. By using a mixed-methods approach, this study investigates how the storytelling …

How do service quality, experiences and enduring involvement influence tourists' behavior? An empirical study in the Picasso and Miró Museums in Barcelona

S Forgas‐Coll, R Palau‐Saumell… - … Journal of Tourism …, 2017 - Wiley Online Library
This study develops an integrated model that examines how service quality, perceived
experiences and enduring involvement determine tourists' behavior. The model proposes …

The sustainability of cruise tourism onshore: The impact of crowding on visitors' satisfaction

S Sanz-Blas, D Buzova, W Schlesinger - Sustainability, 2019 - mdpi.com
The sustainability of cruise tourism has been questioned in relation to its negative effects on
ports of call, among which crowding has recently become more pronounced. However, an …

The moderating impact of emotions on customer equity drivers and loyalty intentions: Evidence of within sector differences

Z Razzaq, S Yousaf, Z Hong - Asia Pacific Journal of Marketing and …, 2017 - emerald.com
Purpose The purpose of this paper is to investigate the significant contribution of emotions
along with other conventional loyalty drivers on the loyalty intentions. Design/methodology …

Behavioural intention and satisfaction levels among pilgrim tourists in South Asia

MD Wani, ZA Dada, SA Shah - Tourism Review, 2023 - emerald.com
Purpose This paper aims to analyse the influence of perceived value (PV), sensation
seeking (SS) and low crowding (LC) on the satisfaction and behavioural intention (BI) of …

Understanding crowding perceptions and their impact on place experience: Insights from a mixed‐methods study

S Sanz‐Blas, D Buzova… - Psychology & …, 2024 - Wiley Online Library
The existing research on the impact of crowding on visitors' experiences has yielded mixed
results, mainly due to inadequate conceptualization and measurement of the phenomenon …

Connecting customer knowledge management and intention to use sport services through psychological involvement, commitment, and customer perceived value

M Behnam, M Sato, BJ Baker… - Journal of Sport …, 2020 - journals.humankinetics.com
Despite the increasing importance of customer knowledge management (CKM) as a
strategic resource for sport service organizations, little sport management research has …

Examining how country image influences destination image in a behavioral intentions model: The cases of Lloret De Mar (Spain) and Cancun (Mexico)

R Palau-Saumell, S Forgas-Coll… - Journal of Travel & …, 2016 - Taylor & Francis
Understanding the importance of a country's image in the behavioral intentions of tourists is
essential for sun-and-sand destinations. This study examines an integrated model of …