A “toxic culture”: the experiences of underrepresented ticket sales employees across professional sport

L Sattler, M Shreffler, N Popp, D Pierce - International Journal of …, 2023 - emerald.com
Purpose The purpose of this exploratory study was to examine the workplace experiences of
current and former underrepresented ticket sales employees. Design/methodology …

Development of the hostility and inclusion in gaming scale (HIGS): A gender-based analysis

L Darvin, C Gray, T Baker, J Wells, J Holden - Technology in Society, 2024 - Elsevier
Electronic gaming is one of the fastest growing segments of the sports, entertainment, and
technology industries. While the electronic nature of the industry offers many advantages …

Why sport ticket salespeople leave their jobs: applying attribution theory to employee turnover

N Popp, LA Sattler, D Pierce… - International Journal of …, 2022 - inderscienceonline.com
Professional sports teams report high levels of turnover among ticket salespeople. utilising
attribution theory (Heider, 1958), the current study examined the reasons why ticket …