Internal branding: conceptualization from a literature review and opportunities for future research

D Barros-Arrieta, E García-Cali - Journal of Brand Management, 2021 - Springer
Recently, internal branding has gained relevance in the marketing literature because
researchers recognize that corporate brand management not only implicates external …

Market-sensing capability, innovativeness, brand management systems, market dynamism, competitive intensity, and performance: an integrative review

SW Bayighomog Likoum, MD Shamout… - Journal of the …, 2020 - Springer
This article reviewed existing strategic management and marketing literature, and then
proposes a framework that links market-sensing capability, firm innovativeness, brand …

[HTML][HTML] Corporate brand orientation: Identity, internal images, and corporate identification matters

JMT Balmer, K Podnar - Journal of Business Research, 2021 - Elsevier
Considers the significance of corporate identity, internal corporate brand/identity images,
and corporate brand identification for corporate brand orientation. Three propositions based …

The effect of internal branding on organisational financial performance and brand loyalty: mediating role of psychological empowerment

M Soleimani, LP Dana, A Salamzadeh… - Journal of Asian …, 2023 - emerald.com
Purpose This study explores the effect of internal branding on organisational financial
performance and brand loyalty with the mediating role of psychological empowerment …

Employer and internal branding research: a bibliometric analysis of 25 years

GK Saini, F Lievens, M Srivastava - Journal of Product & Brand …, 2022 - emerald.com
Purpose In the past 25 years, employer and internal branding have grown significantly. Prior
reviews tended to focus on either one of these domains. This study aims to map the …

Internal branding process: Exploring the role of mediators in top management's leadership–commitment relationship

K Terglav, MK Ruzzier, R Kaše - International Journal of Hospitality …, 2016 - Elsevier
In high customer-contact services, employees are an imperative part of a company's service
quality. While the effect of employee commitment on brand-supportive behaviors has …

Internal branding: Social identity and social exchange perspectives on turning employees into brand champions

B Löhndorf, A Diamantopoulos - Journal of Service research, 2014 - journals.sagepub.com
Prior research acknowledges employees' crucial role in building strong service brands, yet
empirical research on how to turn employees into brand champions remains scarce and has …

The importance of employee brand understanding, brand identification, and brand commitment in realizing brand citizenship behaviour

R Piehler, C King, C Burmann, L Xiong - European Journal of …, 2016 - emerald.com
Purpose This study aims to develop comprehensive definitions, conceptualizations and
measures of four internal brand management (IBM) outcomes, namely, brand …

From internal brand management to organizational citizenship behaviours: Evidence from frontline employees in the hotel industry

I Buil, E Martínez, J Matute - Tourism Management, 2016 - Elsevier
This paper examines the links between internal brand management, organizational
identification, work engagement, and organizational citizenship behaviours in the hospitality …

The corporate social responsibility (CSR) internal branding model: Aligning employees' CSR awareness, knowledge, and experience to deliver positive employee …

J Carlini, D Grace - Journal of Marketing Management, 2021 - Taylor & Francis
With corporate social responsibility (CSR) becoming increasingly important, this research
forms a nexus for strategic CSR and internal brand knowledge through the conceptual …