Changing the rules of the game in healthcare through service design

J Vink, MP Joly, K Wetter-Edman, B Tronvoll… - Service design and …, 2019 - Springer
Innovation in healthcare requires changing the institutional arrangements or what are often
referred to as “the rules of the game.” Such a change demands that actors do institutional …

From ideas to policies, through places: service design-driven prototyping guidelines for urban regeneration

F Foglieni, F Leoni, L Cipriani… - … 2023 Entanglements and …, 2023 - re.public.polimi.it
This paper describes the development of a set of service design-driven guidelines for
prototyping in urban regeneration processes. After introducing urban regeneration as a …

Organizational Transformation Through In-House Service Design: A Case Study of a Multinational Manufacturing Corporation

K Korpikoski, S Miettinen - Service Design for Emerging Technologies …, 2023 - Springer
Abstract Service design is increasingly being applied as a practice in the area of
manufacturing industry (Costa et al, Des Stud 55: 112–145, 2018). It has a growing and …

[PDF][PDF] CO-DESIGNING INNOVATION LABS FOR SERVICE ECOSYSTEM CHANGE The case of mental healthcare Co-Labs

D Sangiorgi, M Carrera, F Lucchi - Service Dominant Logic …, 2019 - re.public.polimi.it
Purpose: There is a growing interest in the role played by Public Innovation Labs, research
labs “set up to change both the mindset and the practices of identifying problems and of …

Towards Speculative Services for an Inclusive Society: Understanding the relationships between systemic-, service-and speculative design

Z Lin, B Villari, B Sevaldson - Proceedings of Relating Systems …, 2021 - re.public.polimi.it
Social exclusion needs to be studied from a comprehensive and exploratory perspective as
a complex and systemic social problem, and there is an urgent need to promote social …

Designing Human and Artificial Intelligence Interactions in Industry X

S Walter - Service Design for Emerging Technologies Product …, 2023 - Springer
Progressive industrial development considers the importance of digitalisation, especially in
the manufacturing industry, and aims to combine its development with approaches from the …

[PDF][PDF] Design de Serviço e Moda: relações para o desenvolvimento de plataformas colaborativas.

MD Livramento Nishimura, R Triska - ModaPalavra e-periódico, 2021 - revistas.udesc.br
RESUMO O impacto gerado pelo consumo excessivo trouxe, não apenas ao meio
ambiente, mas também à sociedade e economia, consequências que questionam a …

Design prototyping for public technological solutions as a social learning practice for policymaking

F Leoni, F Noera - PROCEEDINGS OF DRS, 2023 - re.public.polimi.it
This theoretical article explores how design prototyping for technological solutions with
public and social dimensions (eg, data-centric public services) might represent a practice …

Self-fulfilling Prophecies in Service Design: Strategies to Address Virtuous and Vicious Circles for Mental Healthcare Transformation

AS Cutroneo, D Sangiorgi, F Lucchi - Service Design Practices for …, 2022 - Springer
The self-fulfilling prophecy can be best described as an assumption that, only because of the
fact of being believed, provokes certain expectations and patterns of behavior that …

Design capabilities for the evolution of value creation

N Morelli, A De Götzen, L Simeone - Academy for Design Innovation …, 2019 - vbn.aau.dk
The process of value creation cannot be an exclusive preserve of designers, but it is rather
the result of a diffuse problem solving capability. The creation of new value is also …