[HTML][HTML] Internet of Behaviours (IoB) and its role in customer services

M Javaid, A Haleem, RP Singh, S Rab, R Suman - Sensors International, 2021 - Elsevier
Abstract Internet of Behaviours (IoB) aims to discuss how data are better understood and
used to construct and promote new products from the view point of human psychology. The …

[PDF][PDF] Chinese consumer perceived risk and risk relievers in e-shopping for clothing

L Zheng, M Favier, P Huang, F Coat - Journal of Electronic Commerce …, 2012 - jecr.org
Online perceived risk is an important issue in e-commerce. As China has a large Internet
shopper population and online consumer spending continues to increase, better …

The impact of perceived usefulness of online reviews, trust and perceived risk on online purchase intention in emerging markets: A Mexican perspective

I Ventre, D Kolbe - Journal of International Consumer Marketing, 2020 - Taylor & Francis
The purpose of this study is to investigate online purchase intention in emerging markets
focusing on the impact of perceived usefulness of online reviews, trust and perceived risk …

Understanding consumers' willingness to use ride-sharing services: The roles of perceived value and perceived risk

Y Wang, J Gu, S Wang, J Wang - Transportation Research Part C …, 2019 - Elsevier
In order to popularise the sustainable transport innovation of ride-sharing, it is critical for
service providers and policymakers to understand the factors affecting ride-sharing …

Perceived risk factors affecting consumers' online shopping behaviour

K Wai, DO Dastane, Z Johari… - The Journal of Asian …, 2019 - papers.ssrn.com
The study examines the impact of financial risk, convenience risk, non-delivery risk; return
policy risk and product risk on online consumer behavior of Malaysian consumers. The …

The information quality and source credibility matter in customers' evaluation toward food O2O commerce

JW Kang, Y Namkung - International Journal of Hospitality Management, 2019 - Elsevier
This study examines customer's decision making when purchasing food product through
O2O commerce applying the elaboration likelihood model (ELM) and the technology …

Marketing strategies, perceived risks, and consumer trust in online buying behaviour

N Pappas - Journal of retailing and consumer services, 2016 - Elsevier
Despite the rapid increase in online shopping, the literature is silent in terms of the
interrelationship between perceived risk factors, the marketing impacts, and their influence …

Online grocery shopping in Thailand: Consumer acceptance and usage behavior

F Driediger, V Bhatiasevi - Journal of Retailing and Consumer Services, 2019 - Elsevier
This study is the first of its kind to examine the acceptance and usage behavior of online
grocery shopping in Thailand. It proposes an extension of the technology acceptance model …

[HTML][HTML] Trust and perceived risk: How different manifestations affect the adoption of autonomous vehicles

Z Kenesei, K Ásványi, L Kökény, M Jászberényi… - … research part A: policy …, 2022 - Elsevier
Although manufacturers and experts consider autonomous vehicles (AVs) as a much safer
alternative than traditional human-driven vehicles, the lack of trust and high perceived risk …

Explaining the adoption of social networks sites for sharing user-generated content: A revision of the UTAUT2

Á Herrero, H San Martín - Computers in Human Behavior, 2017 - Elsevier
Despite the outstanding growth of social network sites in recent years, more research is
needed to better understand how users' intentions to share their experiences with products …