Exploring the relationship between ethics and trust in human–artificial intelligence teaming: A mixed methods approach

C Textor, R Zhang, J Lopez… - Journal of cognitive …, 2022 - journals.sagepub.com
Advancements and implementations of autonomous systems coincide with an increased
concern for the ethical implications resulting from their use. This is increasingly relevant as …

A literature review of trust repair in HRI

C Esterwood, LP Robert - 2022 31st IEEE international …, 2022 - ieeexplore.ieee.org
Trust is vital for effective human-robot teams. Trust is unstable, however, and it changes over
time, with decreases in trust occurring when robots make mistakes. In such cases, certain …

Explanations and trust: What happens to trust when a robot partner does something unexpected?

JB Lyons, I aldin Hamdan, TQ Vo - Computers in Human Behavior, 2023 - Elsevier
Abstract Performance within Human-Autonomy Teams (HATs) is influenced by the
effectiveness of communication between humans and robots. Communication is particularly …

[HTML][HTML] Three strikes and you are out!: The impacts of multiple human–robot trust violations and repairs on robot trustworthiness

C Esterwood, LP Robert Jr - Computers in Human Behavior, 2023 - Elsevier
Robots like human co-workers can make mistakes violating a human's trust in them. When
mistakes happen, humans can see robots as less trustworthy which ultimately decreases …

Measuring and understanding trust calibrations for automated systems: a survey of the state-of-the-art and future directions

M Wischnewski, N Krämer, E Müller - … of the 2023 CHI Conference on …, 2023 - dl.acm.org
Trust has been recognized as a central variable to explain the resistance to using automated
systems (under-trust) and the overreliance on automated systems (over-trust). To achieve …

Towards ethical AI: Empirically investigating dimensions of AI ethics, trust repair, and performance in human-AI teaming

BG Schelble, J Lopez, C Textor, R Zhang… - Human …, 2024 - journals.sagepub.com
Objective Determining the efficacy of two trust repair strategies (apology and denial) for trust
violations of an ethical nature by an autonomous teammate. Background While ethics in …

Humans as teammates: The signal of human–AI teaming enhances consumer acceptance of chatbots

Y Li, Y Li, Q Chen, Y Chang - International Journal of Information …, 2024 - Elsevier
Human–artificial intelligence (AI) teaming is a service system in which AI agents work
interdependently toward a common goal alongside human agents. Although many …

" What If It Is Wrong": Effects of Power Dynamics and Trust Repair Strategy on Trust and Compliance in HRI

UB Karli, S Cao, CM Huang - Proceedings of the 2023 ACM/IEEE …, 2023 - dl.acm.org
Robotic systems designed to work alongside people are susceptible to technical and
unexpected errors. Prior work has investigated a variety of strategies aimed at repairing …

Warmth and competence in human-agent cooperation

KR McKee, X Bai, ST Fiske - Autonomous Agents and Multi-Agent Systems, 2024 - Springer
Interaction and cooperation with humans are overarching aspirations of artificial intelligence
research. Recent studies demonstrate that AI agents trained with deep reinforcement …

Effect of automation failure type on trust development in driving automation systems

S Mishler, J Chen - Applied Ergonomics, 2023 - Elsevier
The performance of a driving automation system (DAS) can influence the human drivers'
trust in the system. This driving-simulator study examined how different types of DAS failures …