J London - US Patent 9,189,742, 2015 - Google Patents
Embodiments of an adaptive virtual intelligent agent (“AVIA”) service are disclosed. It may include the functions of a human administrative assistant for an enterprise including …
During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of …
End-to-end (E2E) spoken language understanding (SLU) systems can infer the semantics of a spoken utterance directly from an audio signal. However, training an E2E system remains …
J London - US Patent 10,565,509, 2020 - Google Patents
Primary Examiner Li B. Zhen Assistant Examiner—Mikayla Chubb (74) Attorney, Agent, or Firm—Thomas E. Lees, LLC (57) ABSTRACT Embodiments of an adaptive virtual intelligent …
J O'Shea, Z Bandar, K Crockett - Intelligence-based systems engineering, 2011 - Springer
Abstract This chapter describes Conversational Agents (CAs) in the context of Systems Engineering. A CA is a computer program which interacts with a user through natural …
B Kim, S Ryu, GG Lee - Multimedia Tools and Applications, 2017 - Springer
This paper presents a system to detect multiple intents (MIs) in an input sentence when only single-intent (SI)-labeled training data are available. To solve the problem, this paper …
In this paper, we present a methodology for the development of embodied conversational agents for social virtual worlds. The agents provide multimodal communication with their …
TD Oesterreich, E Anton, J Schuir, A Brehm… - Information Systems and …, 2023 - Springer
Organizations are increasingly delegating customer inquiries to speech dialog systems (SDSs) to save personnel resources. However, customers often report frustration when …
HY Chan, MH Tsai - International Journal of Disaster Risk Reduction, 2019 - Elsevier
This research aims to develop a dialogue system for eliminating difficulties encountered in the efficient and accurate utilization of information for decision makers at emergency …