Browsing online reviews before selecting a satisfactory hotel has become a trend. Multiple
criteria decision making models are powerful tools to provide competitive guidance. The first …

Hotel managers continue to find ways to understand traveler preferences, with the aim of
improving their strategic planning, marketing, and product development. Traveler preference …

With the emergence of Web 2.0, electronic word-of-mouth (eWOM) shared through social
networking sites has become the primary information source for many travelers. An …

Modeling MCDM requires the simultaneous consideration of multiple criteria but traditional
statistical techniques can only evaluate these factors independently. As such, it is vital for …

There is rich literature on the hotel aspects perceived important by travelers, which are
mostly based on hotel aspects extracted from questionnaires or previous studies, and fail to …

Previous studies have concluded that there are significant differences in travelers'
preferences depending on the trip type. The problem of extracting users' preferences from a …

The information obtained from customers' feedback can help hotel managers improve their
provided services in a targeted manner according to customers' expectations. Besides, other …

Purpose Diverse factors may influence travelers when choosing a hotel. Even though
breakfast is often commented on in hotel and booking sites, its relative role in hotel selection …

Based on the theory of constructive consumer choice process, we propose that the rural
accommodation choice process depends on motivationals of tourists to go to the country …

This study is based on the premise that the hospitality industry operates within a highly
competitive business environment and that the creation of customer-perceived value is a …