It is all too common for products, such as consumer appliances, information systems, mobile apps, and websites, to cause trouble and frustration. For example, products are often difficult …
M Fan, S Shi, KN Truong - Journal of Usability Studies, 2020 - uxpajournal.org
Think-aloud protocols are one of the classic methods often taught in universities for training UX designers and researchers. Although previous research reported how these protocols …
M Fan, X Yang, TT Yu, QV Liao, J Zhao - Proceedings of the ACM on …, 2022 - dl.acm.org
Analyzing usability test videos is arduous. Although recent research showed the promise of AI in assisting with such tasks, it remains largely unknown how AI should be designed to …
AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have questions about …
M Hertzum - ACM Transactions on Computer-Human Interaction, 2024 - dl.acm.org
In usability tests, the users are commonly asked to think aloud to let the evaluator listen in on their thoughts. Two variants of this procedure involve that the users either think aloud while …
Z Pan, Y Cui, JP Leighton… - Applied Cognitive …, 2023 - Wiley Online Library
This systematic review examines 35 empirical studies featuring the use of think‐aloud interviews in computational thinking (CT) research. Findings show that think‐aloud …
Analyzing user behavior from usability evaluation can be a challenging and time-consuming task, especially as the number of participants and the scale and complexity of the evaluation …
Reviewing a think-aloud video is both time-consuming and demanding as it requires UX (user experience) professionals to attend to many behavioral signals of the user in the video …
Background: despite a broad consensus on their importance, applications of systems thinking in policymaking and practice have been limited. This is partly caused by the …