Governments around the world are utilizing data and information systems to manage the
COVID-19-crisis. To obtain an overview of all these efforts, this global report presents the …

The demand for using library apps to search for information has been increasing after the
COVID-19 outbreak. To look into how the pandemic affects the users' perception of the …

Based on the stimulus-organism-response (SOR) framework, this study investigated the
antecedents of green online purchase intention by focusing on the impact of electronic …

A city is a large and permanent human ecosystem which provides a lot of services and
opportunities to its citizens. The rapid urbanization and increasing population have put a lot …

Purpose The purpose of this paper is to summarize the literature of electronic government
frameworks and models to identify various constructs and their relationship to measure the …

The last few decades have witnessed unprecedented transformations in every sector of
society, resulting from the explosive advancement of information and communication …

Local governments are in an ideal position to integrate government, private, and citizen data
to deliver beneficial new digitally enabled public services. However, progress toward …

Purpose This study examines the effect of multidimensional constructs on citizen loyalty to e-
government services. More specifically, it examines the effects of service quality, trust and …

We propose a model that explains how e-government service design characteristics
influence citizens' service experience. Drawing on the public value perspective, we define …

The phenomenon of digitisation of the public sector is an irreversible process that affects
both the way public institutions are organised and the communication relationships between …