This study aims to measure the relationship between perceived rates on the branded
apparel to consumer satisfaction. Price magnitude, price perception, and alternative prices …

This study aims to examine the link between customer satisfaction and the perceptions of
emotions, role perceptions, perceived control, and customer types. Depending on the …

Purpose: Hospitals should prioritise fostering a positive experience for patients, as they are
the valued customers of the healthcare industry. Thus, this study aims to investigate the …

This study intends to investigate the effect of the factors, namely price, reliability,
responsiveness, assurance, and empathy on customer satisfaction towards the e-commerce …

This research aims to evaluate the variables in Malaysia's e-wallet services that may
contribute to customer satisfaction. A financial institution has recently launched an ewallet as …

The shift in video consumption from TV to online platforms is increasingly evident, especially
among younger demographics who prefer streaming services such as Viu. The Viu …

This study investigates the influence of food quality, hygiene, price, and revisit intention
toward street foods in Dannok, Thailand. The research used convenience sampling with a …

In the era of connectivity, personalisation is an increasingly popular phenomenon in the
marketplace. Modern customers are more demanding with higher barging power. The …

Purpose of the study: With the ever-changing landscape of business, social commerce is
emerging to be a new era of conducting business. This includes online shopping from …

This conceptual paper explores the impact of service-related attributes on customer
satisfaction in Indonesian family dining establishments in Jakarta. This study is based on the …