Administrative literacy is the capacity to obtain, process, and understand basic information
and services from public organizations needed to make appropriate decisions. Citizens' …

A key claim in the administrative burden framework is that citizens do not experience
interactions with public programs as equally burdensome. Existing research has argued that …

Religious symbols, such as the hijab, are often deemed undesirable or banned in public
employment. We test if clients' perceptions and their performance are influenced by a hijab …

Mål: Det overordnede målet med dette prosjektet var å undersøke om det er noen grupper
som er mer digitalt sårbare enn andre, hvilke forhold som utgjør digital sårbarhet og hvilke …