Gamification of enterprise systems

FFH Nah, B Eschenbrenner, CC Claybaugh, PB Koob - Systems, 2019 - mdpi.com
Enterprise systems have become an integral part of an organization's operations. However,
they also pose many challenges to organizations from the perspective of implementation …

The client and service provider relationship in it outsourcing project Success: The moderating effects of organizational attitudes on knowledge sharing and partnership …

MS Al-Azad, M Mohiuddin, Z Su - Journal of Global Information …, 2022 - igi-global.com
The role of organizational attitude for an effective knowledge sharing (KS) in IT outsourcing
(ITO) relationships has not been adequately addressed. In this paper, we investigate the …

A framework to study vendors' contribution in a client vendor relationship in information technology service outsourcing in India

DM Jain, R Khurana - Benchmarking: An International Journal, 2016 - emerald.com
Purpose–The information technology (IT) industry has been continuously expanding. This
has resulted in promoting outsourcing of work by clients to vendors. Most of the published …

Key success factors behind electronic medical record adoption in Thailand

K Narattharaksa, M Speece, C Newton… - Journal of health …, 2016 - emerald.com
Key success factors behind electronic medical record adoption in Thailand | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced search …

Assimilation of enterprise technology upgrades: a factor-based study

CC Claybaugh, K Ramamurthy… - Enterprise Information …, 2017 - Taylor & Francis
The purpose of this study is to gain a better understanding of the differences in the
propensity of firms to initiate and commit to the assimilation of an enterprise technology …

An Empirical Examination of Organizational Commitment Across Psychological Contract Matching Patterns in Information Technology Outsourcing (ITO)

B Yang, H Dai, P Haried, X Luo, TE Hu - Information Systems Frontiers, 2024 - Springer
The demand for information technology outsourcing (ITO) providing large-scale professional
services has developed into a mature and essential industry for many organizations. Against …

ERP vendor satisfaction: from communication and IT capability perspectives

CC Claybaugh, P Haried, Y Chen… - Journal of Computer …, 2021 - Taylor & Francis
Enterprise resource planning (ERP) systems play a critical role in supporting a firm's
operations. Due to this reliance, a firm interacts with both the ERP solution provider and the …

Determinants of IT outsourcing relationships: a recipient–provider perspective

A Vorontsova, L Rusu - Procedia Technology, 2014 - Elsevier
Even though there is a big established IT outsourcing market, one can witness considerable
amount of failed projects there. It is proven that good relationships between an outsourcing …

Evaluating information systems offshore project success: can success and failure coexist?

PJ Haried, CC Claybaugh - Journal of Global Information …, 2017 - Taylor & Francis
This article addresses how the evaluation of information systems offshore projects can result
in situations where success and failure may coexist. Based on multiple dyadic case studies …

Relational and Technological Assessment of CRM Providers: A Multifactor Study

CC Claybaugh, I Reychav, FFH Nah - Journal of Computer …, 2023 - Taylor & Francis
The study examines how customers of relationship software provider perceive the
technology they use and assess the relational elements of the exchange relationship. This …