The transformation of data marketing: how an ethical lens on consumer data collection shapes the future of marketing

S Hemker, C Herrando, E Constantinides - Sustainability, 2021 - mdpi.com
With a mass of customer data at our fingertips and the ability to use it to individualize
promotion strategies, marketing communications, and product offerings, marketing activities …

An analysis of consumer's trusting beliefs towards the use of e-commerce platforms

N Singh, R Misra, W Quan, A Radic, SM Lee… - Humanities and Social …, 2024 - nature.com
This study evaluates the consumers' views on various security measures in e-commerce
platforms and determines their impact on the trusting beliefs of consumers, which may …

The bulletproof glass effect: Unintended consequences of privacy notices

AR Brough, DA Norton… - Journal of Marketing …, 2022 - journals.sagepub.com
Drawing from a content analysis of publicly traded companies' privacy notices, a survey of
managers, a field study, and five online experiments, this research investigates how …

A tool or a social being? A dynamic longitudinal investigation of functional use and relational use of AI voice assistants

S Xu, W Li - New Media & Society, 2024 - journals.sagepub.com
This study integrates two lines of research: technologies as tools and technologies as social
beings, under the theoretical framework of dynamic systems, to investigate the reciprocal …

Privacy assurances and social sharing in social commerce: The mediating role of threat-coping appraisals

LY Wang, HH Hu, L Wang, JQ Qin - Journal of Retailing and Consumer …, 2022 - Elsevier
The social sharing of consumers (eg, posting about a shopping experience) is the basis for
the flourishing of social commerce; however, it conflicts with consumers' psychological need …

The impact of customer privacy concerns on service robot adoption intentions: A credence/experience service typology perspective

Q Yao, C Hu, W Zhou - Technological Forecasting and Social Change, 2024 - Elsevier
Customer privacy concerns and service scenarios are important influencing factors affecting
the adoption of service robots. This research examines the mechanism and boundary …

Platform perspective verse user perspective: The role of expression perspective in privacy disclosure

Y Luo, L Zhou, J Huang, X Wang, R Sun… - Journal of Retailing and …, 2023 - Elsevier
This study investigates how the expression perspective impacts privacy disclosure when
presenting privacy authorization interfaces to users. Using a series of five experiments, the …

Product responsibility disclosures: do they concern with customer privacy?

P Permatasari, K Tanimoto, A Setiawan… - Social Responsibility …, 2024 - emerald.com
Purpose With the growth in the use of technology currently, it is inevitable that all individuals
are currently facing the risk of data misuse by irresponsible parties. This study aims to …

What reduces the privacy concerns of the customers towards the use of location-based advertising? An empirical investigation

R Aggarwal, S Dhingra, S Mittal - Journal of Location Based …, 2024 - Taylor & Francis
Location-based advertising (LBA) allows marketers to send personalised communications to
customers in real-time based on their real-time location. However, customers must divulge …

Protection or Cynicism? Dual Strategies for Coping with Privacy Threats

L Yu, L He, J Du, X Wu - Information Systems Frontiers, 2024 - Springer
Dealing with privacy threats and adopting appropriate strategies to manage personal
information have become crucial challenges for internet users. While adaptive problem …