Trauma-informed computing: Towards safer technology experiences for all

JX Chen, A McDonald, Y Zou, E Tseng… - Proceedings of the …, 2022 - dl.acm.org
Trauma is the physical, emotional, or psychological harm caused by deeply distressing
experiences. Research with communities that may experience high rates of trauma has …

What do we mean when we talk about trust in social media? A systematic review

Y Zhang, JD Gaggiano, N Yongsatianchot… - Proceedings of the …, 2023 - dl.acm.org
Do people trust social media? If so, why, in what contexts, and how does that trust impact
their lives? Researchers, companies, and journalists alike have increasingly investigated …

How Do Users Experience Moderation?: A Systematic Literature Review

R Ma, Y You, X Gui, Y Kou - Proceedings of the ACM on Human …, 2023 - dl.acm.org
Researchers across various fields have investigated how users experience moderation
through different perspectives and methodologies. At present, there is a pressing need of …

Flourishing in the everyday: Moving beyond damage-centered design in HCI for BIPOC communities

A To, ADR Smith, D Showkat, A Adjagbodjou… - Proceedings of the …, 2023 - dl.acm.org
Research and design in human-computer interaction centers problem-solving, causing a
downstream effect of framing work with and for marginalized communities predominantly …

Decolonizing Content Moderation: Does Uniform Global Community Standard Resemble Utopian Equality or Western Power Hegemony?

F Shahid, A Vashistha - Proceedings of the 2023 CHI Conference on …, 2023 - dl.acm.org
Social media platforms use content moderation to reduce and remove problematic content.
However, much of the discourse on the benefits and pitfalls of moderation has so far focused …

Sensemaking, support, safety, retribution, transformation: A restorative justice approach to understanding adolescents' needs for addressing online harm

S Xiao, C Cheshire, N Salehi - Proceedings of the 2022 CHI Conference …, 2022 - dl.acm.org
Online harm is a prevalent issue in adolescents' online lives. Restorative justice teaches us
to focus on those who have been harmed, ask what their needs are, and engage in the …

SoK: Content moderation in social media, from guidelines to enforcement, and research to practice

M Singhal, C Ling, P Paudel, P Thota… - 2023 IEEE 8th …, 2023 - ieeexplore.ieee.org
Social media platforms have been establishing content moderation guidelines and
employing various moderation policies to counter hate speech and misinformation. The goal …

From scalability to subsidiarity in addressing online harm

AA Hasinoff, N Schneider - Social Media+ Society, 2022 - journals.sagepub.com
Large social media platforms are generally designed for scalability—the ambition to
increase in size without a fundamental change in form. This means that to address harm …

Online harassment in majority contexts: Examining harms and remedies across countries

S Schoenebeck, A Batool, G Do, S Darling… - Proceedings of the …, 2023 - dl.acm.org
Online harassment is a global problem. This article examines perceptions of harm and
preferences for remedies associated with online harassment with nearly 4000 participants in …

Towards automated detection of risky images shared by youth on social media

J Park, J Gracie, A Alsoubai, G Stringhini… - … Proceedings of the …, 2023 - dl.acm.org
With the growing ubiquity of the Internet and access to media-based social media platforms,
the risks associated with media content sharing on social media and the need for safety …