Business intelligence in banking: A literature analysis from 2002 to 2013 using text mining and latent Dirichlet allocation
This paper analyzes recent literature in the search for trends in business intelligence
applications for the banking industry. Searches were performed in relevant journals resulting …
applications for the banking industry. Searches were performed in relevant journals resulting …
A systematic review of Internet banking adoption
P Hanafizadeh, BW Keating… - Telematics and informatics, 2014 - Elsevier
This paper presents a systematic review of 165 research articles published on the adoption
of Internet banking (IB) between 1999 and 2012. The results show that interest in the topic of …
of Internet banking (IB) between 1999 and 2012. The results show that interest in the topic of …
[HTML][HTML] Mobile money as a driver of digital financial inclusion
Meeting the mobile money needs of the less privileged in developing and emerging markets
opens up enormous possibilities for banks and newly emerged financial-technology firms …
opens up enormous possibilities for banks and newly emerged financial-technology firms …
Switching from cash to mobile payment: what's the hold-up?
Purpose This paper explores the reasons behind the slow uptake of mobile payment (m-
payment) from a switching intention (SI) perspective. The antecedents of SI from cash to m …
payment) from a switching intention (SI) perspective. The antecedents of SI from cash to m …
Role of cognitive absorption in building user trust and experience
J Balakrishnan, YK Dwivedi - Psychology & Marketing, 2021 - Wiley Online Library
The growth of artificial intelligence (AI) and its applications in business has proliferated in
recent years. Businesses have started adopting various technology practices relevant to …
recent years. Businesses have started adopting various technology practices relevant to …
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
M Amin - International journal of bank marketing, 2016 - emerald.com
Purpose–The purpose of this paper is to examine the internet banking service quality and its
implication on e-customer satisfaction and e-customer loyalty. Design/methodology …
implication on e-customer satisfaction and e-customer loyalty. Design/methodology …
It's about time: Revisiting UTAUT2 to examine consumers' intentions to use NFC mobile payments in hotels
C Morosan, A DeFranco - International journal of hospitality management, 2016 - Elsevier
October 2015 marks the deadline for merchants in the US to accept Europay Mastercard and
Visa (EMV) payments, or else be liable for fraud. Within this new context, and corroborated …
Visa (EMV) payments, or else be liable for fraud. Within this new context, and corroborated …
Mobile banking service quality and customer relationships
Purpose The purpose of this paper is to investigate the multidimensional concept of mobile
banking service quality (security/privacy, practicity, design/aesthetics, enjoyment and …
banking service quality (security/privacy, practicity, design/aesthetics, enjoyment and …
The post-adoption behavior of internet banking users through the eyes of self-determination theory and expectation confirmation model
S Rahi, MM Othman Mansour… - Journal of Enterprise …, 2021 - emerald.com
Purpose In this era of digital technology, the banking sector has revolutionized its operations
by using web-based Internet banking services. However, the success of these financial …
by using web-based Internet banking services. However, the success of these financial …
Determinants of continuance intention to use the smartphone banking services: An extension to the expectation-confirmation model
Purpose Existing research in the electronic banking area has not deeply investigated the
determinants of continuance intention to use smartphone banking services. The purpose of …
determinants of continuance intention to use smartphone banking services. The purpose of …