C Achar, J So, N Agrawal, A Duhachek - Current Opinion in Psychology, 2016 - Elsevier
Highlights•Emotions embedded in marketing appeals or in decision contexts influence decision-making.•Consumers are influenced by emotions that are both related and …
P Antonetti, S Maklan - Journal of business ethics, 2014 - Springer
A significant body of research concludes that stable beliefs of perceived consumer effectiveness lead to sustainable consumption choices. Consumers who believe that their …
S Grappi, F Bergianti, V Gabrielli, I Baghi - Journal of Business Research, 2024 - Elsevier
The debate about which communication strategies are most effective for inducing consumers to behave sustainably remains open, despite growing attention on more …
The use of Artificial Intelligence (AI) has grown rapidly in the service industry and AI's emotional capabilities have become an important feature for interacting with customers. The …
Despite society's increasing sensitivity toward green production, companies often struggle to find effective communication strategies that induce consumers to buy green products or …
A growing stream of research has examined emotions and decision-making based on the appraisal tendencies associated with emotions. This paper outlines two general approaches …
Behavioural change interventions directed at consumers have a great potential to reduce overall food waste levels. Van Geffen, van Herpen and van Trijp provide an overview of the …
TH Baek, S Yoon - Journal of Advertising, 2017 - Taylor & Francis
The authors examine how two negative emotions—guilt and shame—influence responses to environmental ad messages framed as gains or losses. In Study 1, participants primed with …
This research examines how sales professionals use emotions in marketing exchanges to facilitate positive outcomes for their firms, themselves, and their customers. The authors …