Can humanoid service robots perform better than service employees? A comparison of innovative behavior cues

RM Stock, M Merkle - 2018 - aisel.aisnet.org
This research compares human-robot interaction with human-human interaction. More
specifically, it compares potential customer responses to a humanoid service robot's (HSR's) …

Hierarchical Bayesian theme models for multipose facial expression recognition

Q Mao, Q Rao, Y Yu, M Dong - IEEE Transactions on …, 2016 - ieeexplore.ieee.org
As an essential way of human emotional behavior understanding, facial expression
recognition (FER) has attracted a great deal of attention in multimedia research. Most of …

[图书][B] Humanoid service robots: Customer expectations and customer responses

M Merkle - 2021 - books.google.com
Based on four empirical studies, Moritz Merkle examines the introduction of humanoid
robots to the frontline service encounter in a customer-centric approach focusing on …

Dealing with the emotions of non player characters

A Baffa, P Sampaio, B Feijó… - 2017 16th Brazilian …, 2017 - ieeexplore.ieee.org
Usually in games, the interaction between player and NPCs are very limited and does not
allow the spontaneous creation of long-term relationships. The NPCs are cold, direct and …

The effects of cognitive biases and imperfectness in long-term robot-human interactions: Case studies using five cognitive biases on three robots

M Biswas, J Murray - Cognitive Systems Research, 2017 - Elsevier
The research presented in this paper demonstrates a model for aiding human-robot
companionship based on the principle of 'human'cognitive biases applied to a robot. The …

[PDF][PDF] Emotion transfer from frontline social robots to human customers during service encounters: Testing an artificial emotional contagion modell

RM Stock - 2016 - core.ac.uk
This research examines mood transitions during human-robot interactions (HRI) compared
with human-human interactions (HHI) during service encounters. Based on emotional …

Social Robot Personality: A Review and Research Agenda

S Diefenbach, M Herzog, D Ullrich… - … from Affective Computing …, 2023 - Springer
Social robots made to interact with humans have increasingly entered various domains in
recent years. For example, they support patients in elderly care, treat children with autism or …

Robots that refuse to admit losing–a case study in game playing using self-serving bias in the humanoid robot marc

M Biswas, J Murray - … and Applications: 9th International Conference, ICIRA …, 2016 - Springer
The research presented in this paper is part of a wider study investigating the role cognitive
bias plays in developing long-term companionship between a robot and human. In this …

Personal identity module using psychoevolutionary emotion theory for social robots

RR da Silva, MJD dos Reis… - 2012 IEEE RO-MAN …, 2012 - ieeexplore.ieee.org
Robots that interacts socially in human being environment should be able to understand and
act over it using clues from humans; it includes all types of expression: facial, non-facial …

Driving robots using emotions

SS Jha, SN CL, SB Nair - … on Computational Science XXI: Special Issue on …, 2013 - Springer
Researchers have tried to embed synthetic emotions into robot much like their biological
counterparts. While many have shown the effect of emotion on decision-making for the robot …