Retailer mobile applications are one of the principal retail purchase and information search
channels. Customer experience is key to retail app success. However, its dimensions and …

Artificial Intelligence (AI) is transforming the way retail stores operate. AI-Powered
Automated Retail Stores are the next revolution in physical retail. Consumers are facing fully …

The paramount importance for mobile retailers, expecting higher sales and cost savings is
customer retention. Though previous studies have explored various nuances of customer …

This paper identifies the attitudes and key determinants of Millennials' online shopping
behavior in Montenegro. An empirical survey was conducted in Montenegro on the sample …

The mobile commerce (m-commerce) industry has rapidly grown in value in recent years, as
has the number of m-commerce service providers and interest in it from consumers and …

Despite mobile device usage being at an all-time high, their utilisation for mobile shopping
activities is inherently low. The study, first, identifies prominent areas of academic concern …

Although mobile purchase is convenient in the age of mobile commerce, many consumers
still do not utilize mobile purchase to its full potential. From the mobile vendor's perspective …

With the growing popularity of mobile devices (m-devices) and technological advancement
in wireless networks, a new form of shopping channel has emerged in the tourism industry …

Technology has transformed the way retail business is done with leading players shifting to
mobile specific platforms. The purpose of this study is to examine the mobile shopping …

Augmented reality retail applications (ARRAs) have emerged as rapidly developing
innovative and futuristic retail innovation used in both physical store and online shops to …