Digital financial inclusion: COVID-19 impacts and opportunities

O Dluhopolskyi, O Pakhnenko, S Lyeonov, A Semenog… - Sustainability, 2023 - mdpi.com
The COVID-19 pandemic has caused the acceleration of digitization and the consideration
of digital financial inclusion as a means to minimize negative economic consequences and …

The role of technology in improving the Customer Experience in the banking sector: A systematic mapping study

R Vergallo, L Mainetti - IEEE Access, 2022 - ieeexplore.ieee.org
Information Technology (IT) has revolutionized the way we manage our money. The
adoption of innovative technologies in banking scenarios allows to access old and new …

Job loss and financial distress during COVID-19: The protective role of emergency savings

M Despard, S Roll - Journal of Financial Counseling and …, 2024 - connect.springerpub.com
Nearly a quarter of US households experienced job or income losses related to the COVID-
19 pandemic. Liquid assets mitigate financial distress amidst financial shocks such as job …

Financial inclusion, financial capability and financial fragility during COVID-19 pandemic

KT Kim, JJ Xiao, N Porto - International Journal of Bank Marketing, 2024 - emerald.com
Purpose Financial inclusion can be proxied by banking status. The purpose of this study is to
investigate the potential effects of financial capability on the financial fragility of US adults …

Transformational Learning Within African American Culture: What Does Financial Education That Addresses Systemic Inequalities Look Like?

J Serido, D McGee, Y Zhang, L Li… - Journal of …, 2024 - connect.springerpub.com
Using a grounded theory approach, we investigate the practices of financial educators
working in a community program to identify how financial education is taught in the context …

Financial Circumstances Associated with Rent-to-Own Usage in a Time of COVID-Induced Economic Uncertainty

Z Chen, M Livermore, S McGarity - Journal of Family and Economic Issues, 2024 - Springer
While the COVID-19 pandemic brought economic uncertainty to many, the literature contains
limited information about household alternative financial services used during this time. This …

Examining the Validity of Financial Knowledge Measures in a Context of Racialized Financial Market

Z Chen, J Birkenmaier, J Garand - Race and Social Problems, 2024 - Springer
Research shows that US racial minority groups have lower levels of financial knowledge
than whites, yet an explanation for the knowledge gap remains elusive. Financial knowledge …

Development of a Responsible Financial Behaviors Index

GL Preece, DE Kiss… - Journal of Financial …, 2023 - connect.springerpub.com
Bridging the gap between theory and practice, this study yielded a reliable and valid
measure for responsible financial behaviors with the potential to serve practitioners when …

Digital Youth Banking: Facing the Future

R Zhu, S Paul, I Muck - Fintech and Green Investment: Transforming …, 2024 - World Scientific
Despite the worldwide strides in advancing financial inclusion amongst the youth, a
significant percentage of the population is still financially disadvantaged. While traditional …

A Cross-Sectional Examination of Educational Expectation Among Welfare Users in an Asset Building Program

Z Chen, M O'Brien, S Nielsen, H Zheng, B Starks - Global Social Welfare, 2023 - Springer
Abstract The Children's Savings Accounts (CSAs) program, an asset-building intervention,
has gained increasing attention for its potential to elevate low-in families' education …