Purpose In order to understand the totality, diversity and richness of human information
behavior, increasing research attention has been paid to examining serendipity in the …

Libraries increasingly offer much of their collection online, rendering it invisible or
unavailable to readers who, for reasons of information experience, prefer to browse the …

This empirical study offers a new theoretical perspective in information behavior research by
identifying interrelationships between certain information behaviors. While previous work …

Echoing the urge for in-depth research on the mechanisms of the seeking-encountering
tension, ie, foreground and background tasks co-exist and switch between each other, this …

Purpose This article aims to gain a better understanding of the reasons why serendipity is
designed for in different kinds of environments. Understanding these design intents sheds …

Background: The concept of serendipity has become increasingly interesting for those
undertaking serendipity research in recent years. However, serendipitous encounters are …

While computers causing chaos is a common social trope, nearly the entirety of the history of
computing is dedicated to generating order. Typical interactive information retrieval tasks …

Information encountering (IE) often occurs during active information seeking and involves
passively finding unsought, unexpected information that is subjectively considered …

Serendipity is a key aspect of user experience, particularly in the context of information
acquisition-where it is known as information encountering. Unexpectedly encountering …

Many authors have proposed guidelines for online browsing systems, however recently
empirical research has added depth to these requirements. There has also been a spate of …