[HTML][HTML] A review of corporate social responsibility and its relationship with customer satisfaction and corporate image

B Emmanuel, OA Priscilla - Open Journal of Business and Management, 2022 - scirp.org
The purpose of this paper is to review the effectiveness of Corporate Social Responsibility
(CSR) and its relationship with customer satisfaction (CS), corporate image (CI), customer …

Impact of corporate image on customer loyalty of Islamic banks: the role of religiosity, collectivism, sight cues and CSR

E Aslam, MS Ashraf, A Iqbal - Journal of Islamic Marketing, 2023 - emerald.com
Purpose The prime objective of this study is to examine the impact of sight cues and
corporate social responsibility (CSR) activities of the Islamic banks on loyalty by improving …

Utility of Z Generation in Context of Corporate Social Responsibility Towards Green Environment

L Gao, GR Madni - Journal of the Knowledge Economy, 2024 - Springer
The Z generation's values and behaviors are shaping the future of consumerism and
sustainability. So different initiatives are increasingly important for firms to maintain a …

Mediating Effect of Corporate Image towards Islamic Bank Loyalty: The Role of Religiosity, Collectivism, Sight Cues, and CSR

MS Ashraf, E Aslam, J Ali, A Iqbal - Islamic Finance in the Modern …, 2024 - taylorfrancis.com
This chapter investigates the role of corporate image (CI) as a mediator in the loyalty of
customers within the Islamic banking sector. It examines the impact of many aspects …

Organisational and Individual Accountability for Sustainability Through Control

L Johnstone - The Nexus of Corporate Sustainability Management …, 2025 - igi-global.com
This chapter elaborates on the connections between organisational and individual-level
accountabilities for sustainability control purposes. This aim is achieved through a …

Customer Relationship Marketing Application in The Coal Industry On Ship Agency Services

L Santoso, L Setiawan… - International Journal of …, 2021 - jurnal.stie-aas.ac.id
The study aims to analyze customer relationship marketing and customer loyalty through
customer trust and customer satisfaction. The samples were selected using purposive …

Competing vs. Complimentary Interests:'Stakeholder Participation Perspectives, Shared Value Creation and Financial Performances of Organizations

O Adewole - … Participation Perspectives, Shared Value Creation and … - papers.ssrn.com
In the light of competing vs. complimentary interests, the stakeholder's perspective of 'CSR
was outlined and connected with brand image, culture and brand reputation, while …