Modeling a pre-hospital emergency medical service using hybrid simulation and a machine learning approach

D Olave-Rojas, S Nickel - Simulation Modelling Practice and Theory, 2021 - Elsevier
Healthcare is one of the most important disciplines to ensure life quality for human beings,
especially in unpredictable scenarios such as accidents, natural disasters, or terrorism. In …

A simulation based digital twin approach to assessing the organization of response to emergency calls

Y Penverne, C Martinez, N Cellier, C Pehlivan… - npj Digital …, 2024 - nature.com
In emergency situations, timely contact with emergency medical communication centers
(EMCCs) is critical for patient outcomes. Increasing call volumes and economic constraints …

Delay prediction for managing multiclass service systems: An investigation of queueing theory and machine learning approaches

E Chocron, I Cohen, P Feigin - IEEE Transactions on …, 2022 - ieeexplore.ieee.org
Customer waiting time prediction is key to managing service systems. Predicting how long a
customer will wait for service at the time of their arrival can provide important information to …

Collaborative Crisis Management: A Coordination Science Framework to Enhance Stakeholder Responses to Emergencies

A Margherita, G Elia, G Solazzo, L Gatti… - IEEE Transactions …, 2024 - ieeexplore.ieee.org
Crises caused by a broad spectrum of emergency triggers are creating unprecedented
challenges for local and global institutions and business entities. The capacity of a system to …

Simulation-based analytical framework for M2M autonomous charging infrastructure

R Bikmetov, C Lim, N Bikmetova… - IEEE Transactions on …, 2021 - ieeexplore.ieee.org
While a computerized simulation can be useful to gather user inputs during the new service
development (NSD) process, it requires the active involvement of users/customers and can …

Opportunities for multisensor integration in public-safety answering points

R Grace, M Potts - Proceedings of the International ISCRAM Conference, 2022 - par.nsf.gov
Public-Safety Answering Points (PSAPs) coordinate emergency response by gathering
critical information from 911 callers for dispatch to first responders. However, PSAPs fail to …

[PDF][PDF] Enhancing Emergency Call Centers' Performance Through a Data-driven Simulation Approach.

E Petitdemange, E Lamine, F Fontanili, M Lauras - ISCRAM, 2020 - idl.iscram.org
ABSTRACT Emergency Call Centers (ECCs) can be considered as the starting point of the
pre-hospital emergency medical system. Although, ECCs exist everywhere, their business …

Optimización de la gestión telefónica en la central de emergencias y asistencias en la empresa Pacífico Compañía de Seguros y Reaseguros SA para la línea de …

MLA Caballero Ayquipa, JP Aquino Chuchon - 2024 - repositorioacademico.upc.edu.pe
La empresa Pacífico Compañía de Seguros y Reaseguros SA enfrenta un desafío
significativo debido al incremento de los siniestros viales y la consecuente demanda de su …