This study presents a systematic review of literature covering 178 articles relating to physical
store-based grocery retail formats. The research questions for the review were based on …

More and more grocery retailers are becoming multi-channel retailers, as they are opening
an online alternative next to their traditional offline supermarkets. While the number of multi …

A large body of academic research has recently focused on omnichannel retailing especially
on brick-and-mortar (offline) retailers adding and integrating online capabilities. Relatedly …

The large majority of online grocery shoppers are multichannel shoppers who keep visiting
offline grocery stores to combine convenience advantages of online shopping with self …

In many competitive settings, consumers buy multiple product categories, and some prefer to
use a single firm, generating complementary cross-category price effects. To study pricing in …

Customer perceptions of retail formats have become ambiguous with new value-added
features of traditional retail formats. Hence, this paper proposes a framework for explaining …

A switch from single-to multichannel grocery shopping can affect consumers' purchase
allocations. This study investigates whether and to what extent a consumer's decision to start …

An important consideration for multi-channel grocery retailers is which promotion strategy to
adopt across channels. The tendency of grocery buyers to keep visiting the offline store after …

This study examines, for the first time, the influence of national culture and industry structure
on customer loyalty in grocery retailing. Grocery retailers have a long and continued history …

For digital-native fast-moving consumer goods (FMCG) manufacturers that sell through their
own online channel and have made headway into supermarkets, brand stores can represent …