This research, aims to analyse the EFQM 2020 Model, supported by a literature review and
content analysis, to identify its theoretical foundations and the more relevant novelties …

Purpose The aim of this paper is to provide a comprehensive and detailed review of the
state-of-the-art mechanisms of knowledge sharing in the education field as well as directions …

The evolution of organizational processes and performance over the past decade has been
largely enabled by cutting-edge technologies such as data analytics, artificial intelligence …

Purpose Knowledge sharing has become an integral part of organizations' business
strategies, along with aiding organizations to grow and innovate in the market, and gain …

Purpose This study aims to focus on a particular type of intra-organizational knowledge
sharing that is referred to as peer knowledge sharing. This paper examines how peer …

Purpose The purpose of this paper is to propose and test an integrated model focusing on
the drivers and consequences of intellectual capital in the context of the hotel industry …

Online health communities (OHC) are becoming valuable platforms for patients to
communicate and find support. These communities are different from general online …

Purpose The paper aims to examine the effect of knowledge management processes
(knowledge acquisition, knowledge sharing and knowledge utilization) and knowledge …

Organizations are increasingly adopting new technologies, such as social media, that afford
employees a repertoire of uses not simply focused on work, but also on socialization and …

Abstract Knowledge Management Capabilities (KMC) have got two major components
namely processes and infrastructure. Researchers relate the effect of KMC either to the …