Social media adoption in SMEs impacted by COVID-19: The TOE model

MI Effendi, D Sugandini, Y Istanto - The Journal of Asian Finance …, 2020 - koreascience.kr
The purpose of the research is to analyze the behavioral intention to adopt social media in
SMEs affected by the COVID-19 crisis, based on the TOE Model. This study uses the TOE …

Social media marketing and online small and medium enterprises performance: Perspective of Malaysian small and medium enterprises

H Musa, N Ab Rahim, FR Azmi… - … of Management and …, 2016 - dergipark.org.tr
This paper aims to investigate the effectiveness of Social Media Marketing (SMM) practices
to organizational performance, which focuses on Malaysian Small and Medium Enterprises …

Drop-shipping supply chain: the characteristics of SMEs towards adopting it

HB Musa, MSBM Taib, SCH Li, J Jabar… - The Social …, 2016 - research.monash.edu
Abstract Malaysian Small Medium-sized Enterprises (SMEs) have always been the largest
provider to the economic development of the country. However, limited studies have been …

Healthcare facilities website and their impact on customer satisfaction from the perspective of customer relationship management (CRM)

A Budiman, R Bačík, R Fedorko… - Polish Journal of …, 2019 - yadda.icm.edu.pl
Recently, customer relationship management (CRM) applications have also shown
importance in areas where demand exceeds supply. The core of CRM is based on …

Analysis of the Effect of Social Media Marketing on MSME Performance at Citra Cosmetic Makassar

MS Kumala, R Sijabat - Kontigensi: Jurnal Ilmiah …, 2022 - jurnal.dim-unpas.web.id
The aims of the research on the Effect of Social Media Marketing on Micro Enterprises in
Indonesia are: 1) To find out the positive influence of Customer Engagement on the …

Analysing the adoption of Malaysian Standards (MS) on SME performances: The Mediating effects of innovation adoption factors

H Musa, FR Azmi, FA Khalid… - … Conference on Industrial …, 2016 - research.monash.edu
This study aims to explore the adoption of Malaysian Standards (MS) on SMEs
performances and is mediated by characteristics of MS, characteristics of SMEs and external …

[PDF][PDF] Knowledge management and organizational effectiveness as a successful path to globalization for small and medium enterprises

K Vorobyova, V Raju - PEOPLE: International Journal of Social …, 2018 - academia.edu
The purpose of this paper is to study the influence of knowledge management as a critical
component of organizational effectiveness, which in its turn influences a successful path to a …

[PDF][PDF] Analyzing the Mediating Effects of Market Orientation on CRM Practices and Organizational Performance

SH Mohamad, H Musa, NA Othman… - 4th International …, 2015 - researchgate.net
Customer relationship management (CRM) is an important topic discussed by managers
and scholars in recent years. Despite the evidence provided by numerous empirical studies …

[PDF][PDF] Role of Social Media in Success of Fashion Products: A Malaysian Consumers Perspective

MN Yasmin, M Farooq, A Zreen - International Journal of …, 2018 - researchgate.net
1, 2, 3PhD Scholar, Limkokwing University of Creative Technology Corresponding Author:
Mst Nilufar Yasmin ABSTRACT: In modern times, social media has accelerated supreme …

Analyzing the Effectiveness of Social Media Marketing Original Research Article

H Musa, FR Azmi, N Ab Rahim… - … of Social and …, 2016 - europeanproceedings.com
The purpose of the paper is to report on the process and findings of factors that influence the
effectiveness of customer engagement, brand reputation image, and customer brand …