Digital transformation in manufacturing industry–A comprehensive insight

K Duraivelu - Materials Today: Proceedings, 2022 - Elsevier
Digital disruption has upended the entire manufacturing industry across the world. Industry
4.0 has witnessed many opportunities from the advanced technologies to enhance efficiency …

[PDF][PDF] Multi-criteria decision-making models for brand selection

K Duraivelu - 2023 - researchgate.net
An attempt has been made to use the multi-criteria decision-making approach of interactive
evaluation and bound procedure in retail marketing for facilitating an individual buyer to …

Determinants of Service Quality in High-end IT Enabled Services: An Indian Perspective

V Srivastava, A Sharfuddin… - … and Business Review, 2012 - ojs.amhinternational.com
IT enabled Services (ITeS) have charted tremendous growth in India over the last two
decades. Over the years, the service domain has evolved to include high-end services as …

[PDF][PDF] 'House of Quality'in Quality Gap Analysis

K Duraivelu, KS Rao - Journal of the Institution of Engineers (India …, 2007 - researchgate.net
In this article, a generic model 'ProducQual'has attempted to explore the potential quality
gaps across product life cycle. The need for measurement of quality gaps to improve the …