Social media analytics: Literature review and directions for future research

AK Rathore, AK Kar, PV Ilavarasan - Decision Analysis, 2017 - pubsonline.informs.org
Businesses are currently using social media analytics (SMA) to develop insights for
improving performance and productivity across different functions. The SMA knowledge is …

Learning evolving and emerging topics in social media: a dynamic nmf approach with temporal regularization

A Saha, V Sindhwani - Proceedings of the fifth ACM international …, 2012 - dl.acm.org
As massive repositories of real-time human commentary, social media platforms have
arguably evolved far beyond passive facilitation of online social interactions. Rapid analysis …

Exploiting emoticons in sentiment analysis

A Hogenboom, D Bal, F Frasincar, M Bal… - Proceedings of the 28th …, 2013 - dl.acm.org
As people increasingly use emoticons in text in order to express, stress, or disambiguate
their sentiment, it is crucial for automated sentiment analysis tools to correctly account for …

Pre-and post-launch emotions in new product development: Insights from twitter analytics of three products

AK Rathore, PV Ilavarasan - International Journal of Information …, 2020 - Elsevier
The paper showcases the possible application of social media analytics in new product
development (NPD). It compares users' emotions before and after the launch of three new …

Business social media analytics: Characterization and conceptual framework

CW Holsapple, SH Hsiao, R Pakath - Decision Support Systems, 2018 - Elsevier
A substantial portion of internet usage today involves social media applications. Aside from
personal use, given the vast amount of content stored, and rapid diffusion of information, in …

Extracting and evaluating conversational patterns in social media: A socio-semantic analysis of customers' reactions to the launch of new products using Twitter …

C Lipizzi, L Iandoli, JER Marquez - International Journal of Information …, 2015 - Elsevier
In this paper we use Twitter data to assess customers early reactions to the launch of two
new products by Apple and Samsung by analyzing the streams generated in a 72 h window …

A computational model for mining consumer perceptions in social media

DE Pournarakis, DN Sotiropoulos, GM Giaglis - Decision Support Systems, 2017 - Elsevier
Abstract The proliferation of Big Data & Analytics in recent years has compelled marketing
practitioners to search for new methods when faced with assessing brand performance …

Emerging topic detection using dictionary learning

SP Kasiviswanathan, P Melville, A Banerjee… - Proceedings of the 20th …, 2011 - dl.acm.org
Streaming user-generated content in the form of blogs, microblogs, forums, and multimedia
sharing sites, provides a rich source of data from which invaluable information and insights …

Exploiting emoticons in polarity classification of text

A Hogenboom, D Bal, F Frasincar… - Journal of Web …, 2015 - journals.riverpublishers.com
With people increasingly using emoticons in written text on the Web in order to ex-press,
stress, or disambiguate their sentiment, it is crucial for automated sentiment analysis tools to …

Topical semantics of twitter links

MJ Welch, U Schonfeld, D He, J Cho - … on Web search and data mining, 2011 - dl.acm.org
Twitter, a micro-blogging platform with an estimated 20 million unique monthly visitors and
over 100 million registered users, offers an abundance of rich, structured data at a rate …