[HTML][HTML] Artificial intelligence for older people receiving long-term care: a systematic review of acceptability and effectiveness studies

K Loveys, M Prina, C Axford, ÒR Domènec… - The Lancet Healthy …, 2022 - thelancet.com
Artificial intelligence (AI)-enhanced interventions show promise for improving the delivery of
long-term care (LTC) services for older people. However, the research field is …

Qualitative approaches to voice ux

K Seaborn, J Urakami, P Pennefather… - ACM Computing …, 2024 - dl.acm.org
Voice is a natural mode of expression offered by modern computer-based systems.
Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions …

Exploring the role of personality, trust, and privacy in customer experience performance during voice shopping: Evidence from SEM and fuzzy set qualitative …

RE Bawack, SF Wamba, KDA Carillo - International Journal of Information …, 2021 - Elsevier
Voice shopping is becoming increasingly popular among consumers due to the ubiquitous
presence of artificial intelligence (AI)-based voice assistants in our daily lives. This study …

Exploring older adults' perception and use of smart speaker-based voice assistants: A longitudinal study

S Kim, A Choudhury - Computers in Human Behavior, 2021 - Elsevier
Thanks to their conversational capabilities, smart speaker-based voice assistants are
gaining attention for their potential to support the aging population, though the empirical …

“It's kind of like code-switching”: Black older adults' experiences with a voice assistant for health information seeking

CN Harrington, R Garg, A Woodward… - Proceedings of the 2022 …, 2022 - dl.acm.org
Black older adults from lower socioeconomic environments are often neglected in health
technology interventions. Voice assistants have a potential to make healthcare more …

[HTML][HTML] Digital interaction literacy model–Conceptualizing competencies for literate interactions with voice-based AI systems

A Carolus, Y Augustin, A Markus, C Wienrich - Computers and Education …, 2023 - Elsevier
AI-based systems, and especially voice-based AI systems, are gaining popularity and set
novel requirements for end users. Research has provided first approaches postulating and …

Readiness for voice assistants to support healthcare delivery during a health crisis and pandemic

E Sezgin, Y Huang, U Ramtekkar, S Lin - NPJ Digital Medicine, 2020 - nature.com
To prevent the spread of COVID-19 and to continue responding to healthcare needs,
hospitals are rapidly adopting telehealth and other digital health tools to deliver care …

An empirical study of older adult's voice assistant use for health information seeking

R Brewer, C Pierce, P Upadhyay, L Park - ACM Transactions on …, 2022 - dl.acm.org
Although voice assistants are increasingly being adopted by older adults, we lack empirical
research on how they interact with these devices for health information seeking. Also, prior …

[HTML][HTML] Artificial intelligence can improve patient management at the time of a pandemic: the role of voice technology

T Jadczyk, W Wojakowski, M Tendera, TD Henry… - Journal of medical …, 2021 - jmir.org
Artificial intelligence–driven voice technology deployed on mobile phones and smart
speakers has the potential to improve patient management and organizational workflow …

Digital social interaction in older adults during the COVID-19 pandemic

F Sin, S Berger, IJ Kim, D Yoon - Proceedings of the ACM on Human …, 2021 - dl.acm.org
Throughout the COVID-19 pandemic, older adults have been encouraged to stay indoors
and isolated, leading to potential disruptions in their social activities and interpersonal …