Defines quality as fitness for use. This definition emphasizes the orientation towards fulfilling
customer expectations, quality is a measure to assess that a good or service has the desired …

Because services are intangible, it is difficult to evaluate the quality of the service so
consumers must consume the service first, who can then assess the quality of a service …

In this era of globalization, people need entertainment facilities to fulfill their lifestyle. One of
the means of entertainment that is still the choice of many people is watching films in the …

This study aims to determine the influence of the determinants of investment decisions
consisting of financial knowledge, financial well-being, risk tolerance with moderation of …

Services in general are intangible and cannot be fully owned by consumers. Service quality
is the best matrix for evaluating consumer satisfaction in comparison between expectations …

Abstract Service is an intangible task that satisfies the needs of consumers or business
users. From the data above, it can be said that many outlets do not necessarily have high …

A number of world conflicts that are currently taking place are considered to open the door to
escalation leading to World War 3. This can be seen from the new conflicts that have broken …

The definition of service is an activity or benefit that has no form and can be handed over to
another person who acts as a customer and is not proprietary. According to several expert …

Abstract Service is an effort to serve other people's needs, while serving is helping to
prepare (helping someone with what they need). In essence, service is a series of activities …

It is impossible to produce quality products and services without quality people and
processes. Services in general are intangible and cannot be fully owned by consumers. If …