Consumer behaviour in tourism: Concepts, influences and opportunities
Although consumer behaviour (CB) is one of the most researched areas in the field of
tourism, few extensive reviews of the body of knowledge in this area exist. This review article …
tourism, few extensive reviews of the body of knowledge in this area exist. This review article …
Consumer perception of value: literature review and a new conceptual framework
R Sánchez-Fernández… - Journal of Consumer …, 2006 - jcsdcb.com
Consumer value is a concept of continuing interest to scholars, marketing researchers, and
to many marketing practitioners. However, the presence of multiple meanings, the use of …
to many marketing practitioners. However, the presence of multiple meanings, the use of …
Impact of health risk perception on avoidance of international travel in the wake of a pandemic
As tourists are increasingly putting off their air travel due to the COVID-19 pandemic that has
tremendously affected the travel and tourism industry, this study examined the role of …
tremendously affected the travel and tourism industry, this study examined the role of …
Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences
Scholars and practitioners have long acknowledged the importance of offering superior
service quality in creating long-term bonds between customers and their brands. However …
service quality in creating long-term bonds between customers and their brands. However …
Service quality, perceived value and customer satisfaction on behavioral intention in restaurants: An integrated structural model
I Tuncer, C Unusan, C Cobanoglu - Journal of quality assurance in …, 2021 - Taylor & Francis
The objective of this study is to determine the effects of service quality, perceived value and
customer satisfaction on behavioral intention. The study also introduces a new integrated …
customer satisfaction on behavioral intention. The study also introduces a new integrated …
Experiences, post-trip destination image, satisfaction and loyalty: A study in an ecotourism context
Few empirical studies have examined how post-trip destination image is shaped by tourists'
experiences. Although previous studies examined the relationships between experience …
experiences. Although previous studies examined the relationships between experience …
Elements of memorable food, drink, and culinary tourism experiences
This study identified elements leading to memorable food, drink, or culinary experiences
while traveling. More than 1,000 respondents in four countries described their most …
while traveling. More than 1,000 respondents in four countries described their most …
Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination
This research examines the complex relationship between destination image components
and behavioral intentions, incorporating two pivotal but unexplored in related literature …
and behavioral intentions, incorporating two pivotal but unexplored in related literature …
The impact of servicescape on hedonic value and behavioral intentions: The importance of previous experience
The purpose of this study is to examine the multi-dimensional structure of the hotel
servicescape to understand its impact on customer's behavioral intentions through multi …
servicescape to understand its impact on customer's behavioral intentions through multi …
Elements of destination brand equity and destination familiarity regarding travel intention
HK Chi, KC Huang, HM Nguyen - Journal of Retailing and Consumer …, 2020 - Elsevier
In a highly competitive market, marketing staff are always looking for solutions to strengthen
what can be called their destination values (unique place, services, and human resources …
what can be called their destination values (unique place, services, and human resources …