A Review on Machine Learning Methods for Customer Churn Prediction and Recommendations for Business Practitioners

A Manzoor, MA Qureshi, E Kidney, L Longo - IEEE Access, 2024 - ieeexplore.ieee.org
Due to market deregulation and globalisation, competitive environments in various sectors
continuously evolve, leading to increased customer churn. Effectively anticipating and …

Benchmarking Instance-Centric Counterfactual Algorithms for XAI: From White Box to Black Box

C Moreira, YL Chou, C Hsieh, C Ouyang… - ACM Computing …, 2024 - dl.acm.org
This study investigates the impact of machine learning models on the generation of
counterfactual explanations by conducting a benchmark evaluation over three different types …

A primer on the inner workings of transformer-based language models

J Ferrando, G Sarti, A Bisazza… - arXiv preprint arXiv …, 2024 - arxiv.org
The rapid progress of research aimed at interpreting the inner workings of advanced
language models has highlighted a need for contextualizing the insights gained from years …

The Role of Explainability in Collaborative Human-AI Disinformation Detection

V Schmitt, LF Villa-Arenas, NI Feldhus… - The 2024 ACM …, 2024 - dl.acm.org
Manual verification has become very challenging based on the increasing volume of
information shared online and the role of generative Artificial Intelligence (AI). Thus, AI …

Explaining genetic programming trees using large language models

P Maddigan, A Lensen, B Xue - arXiv preprint arXiv:2403.03397, 2024 - arxiv.org
Genetic programming (GP) has the potential to generate explainable results, especially
when used for dimensionality reduction. In this research, we investigate the potential of …

SHapley Additive exPlanations (SHAP) for Efficient Feature Selection in Rolling Bearing Fault Diagnosis

MR Santos, A Guedes, I Sanchez-Gendriz - Machine Learning and …, 2024 - mdpi.com
This study introduces an efficient methodology for addressing fault detection, classification,
and severity estimation in rolling element bearings. The methodology is structured into three …

Deceptive AI and Society

Ş Sarkadi - IEEE Technology and society magazine, 2023 - ieeexplore.ieee.org
Deceptive artificial intelligence (AI) is a heavily loaded term. Its semantic load has become
exponentially heavier in a very short period of time. Perhaps, most of this semantic load, at …

A Comparative Study on Feature Extraction Techniques for the Discrimination of Frontotemporal Dementia and Alzheimer's Disease with Electroencephalography in …

U Lal, AV Chikkankod, L Longo - Brain Sciences, 2024 - mdpi.com
Early-stage Alzheimer's disease (AD) and frontotemporal dementia (FTD) share similar
symptoms, complicating their diagnosis and the development of specific treatment …

How to Regulate Large Language Models for Responsible AI

J Berengueres - IEEE Transactions on Technology and Society, 2024 - ieeexplore.ieee.org
Large Language Models (LLMs) are predictive probabilistic models capable of passing
several professional tests at a level comparable to humans. However, these capabilities …

Explainable AI-driven IoMT fusion: Unravelling techniques, opportunities, and challenges with Explainable AI in healthcare

NA Wani, R Kumar, J Bedi, I Rida - Information Fusion, 2024 - Elsevier
Abstract Background and Objective: Artificial Intelligence (AI) has shown significant
advancements across several industries, including healthcare, using better fusion …