Analysis of The Quality of Inpatient Services at Hospital X Binjai Using The Customer Satisfaction Index (CSI) Method
LN Salsabila, FP Gurning… - … Periodical Journal of …, 2024 - jurnal.uinsu.ac.id
The quality of health services is the effectiveness of high health services with service
standards and professionals, using resources owned by hospitals or health centres safely …
standards and professionals, using resources owned by hospitals or health centres safely …
Pengukuran Indeks Kepuasan Pasien Forensik Klinik Menggunakan Metode Customer Satisfaction Index
Measuring the patient satisfaction index is essential to establish a baseline for improving
service quality in subsequent years. The Customer Satisfaction Index (CSI) method is an …
service quality in subsequent years. The Customer Satisfaction Index (CSI) method is an …
HUBUNGAN PELAYANAN PRIMA DENGAN KEPUASAN PASIEN BERDASARKAN PERSEPSI PASIEN DI PUSKESMAS MELONG TENGAH DENGAN METODE …
MR Maulana, L Rohayani - Jurnal Kesehatan Kartika, 2024 - ejournal.stikesjayc.id
Background: Services that are not in accordance with patient expectations will lead to
customer complaints, this is supported by the data on patient complaints at the Lubuk Besar …
customer complaints, this is supported by the data on patient complaints at the Lubuk Besar …
[引用][C] Pengaruh Citra Merek, Kualitas Pelayanan dan Harga Terhadap Keputusan Pembelian Konsumen Indomaret Melalui Keunggulan Bersaing Sebagai Variabel …
DR Aldiesi, N Wahyudin - Jurnal Aplikasi Bisnis dan Manajemen (JABM), 2024