The approach to the study of metallurgical processes with the help of analysis of the trends
of dependencies of the main parameters on the technological process is considered. The …

Aim To examine the relationship between the implementation of a transforming care
initiative and two patient outcomes, inpatient falls and hospital acquired pressure ulcers …

To control and improve on the quality of products and services is an important business
strategy. Hence, the yearnings for quality services in all sector is not just a call from the …

Objective To inform the design of IT support, the authors explored the characteristics and
sources of process variability in a surgical care process that transcends multiple institutions …

This book deals with Applications of Statistical Quality Control Charts in the various field like
Public Health and Epidemiology. Many control charts methods have been employed to the …

The purpose of this study was to apply statistical quality control (SQC) techniques and tools
to assess the customer's experience of quality as offered by Kenya Power Ltd. It also seeks …

ABSTRACT Statistical Process Control () SPC methods based on control charts have been
used for more than 90 years, particularly in the area of Industrial Quality Control. However …

In the planning and delivery of services the voice and choice of consumers have appeared
as the foremost key factors. For a large number of organisations the received feedback from …

In many countries manpower problems in the field of health care are regular items on the
agenda of policy makers. To avoid mismatches between demand of care and supply of care …

The primary purpose of a CUSUM control chart is to detect small shifts from the process
target. Over the years, latest publications have covered a number of different control charts …