What is a theme park? A synthesis and research framework

Z Liang, X Li - Journal of Hospitality & Tourism Research, 2023 - journals.sagepub.com
Theme parks have attracted extensive scholarly attention within and outside the tourism
literature. These parks have been studied from various stances, yet a uniform definition and …

Transformation of the hospitality services marketing structure: a chaos theory perspective

L Altinay, HE Arici - Journal of Services Marketing, 2022 - emerald.com
Purpose Drawing on chaos theory as an overarching approach, as well as guidelines from
effectuation and transformative learning theories, this study aims to evaluate the changing …

Learning effectiveness of 3D virtual reality in hospitality training: a situated cognitive perspective

TW Lui, L Goel - Journal of Hospitality and Tourism Technology, 2022 - emerald.com
Purpose Training is one of the key dimensions of internal marketing. Virtual reality (VR), a
computer technology that replicates an environment (real or imagined) and simulates a …

Interactive marketing and relationship quality in Islamic banking: A Parepare case study

MM Addury, DR Pangestu - Asian Journal of Islamic Management …, 2023 - journal.uii.ac.id
Interactive marketing and relationship quality in Islamic banking: A Parepare case study | Asian
Journal of Islamic Management (AJIM) Quick jump to page content Main Navigation Main …

Consumers' perceived effectiveness of COVID-19 mitigation strategies in restaurants: What went well and what could we do better?

Y Xu, S Singh, ED Olson, EHL Jeong - International Journal of Hospitality …, 2022 - Elsevier
As restaurants are resuming normal operations, COVID-19 mitigation strategies are still in
place. An effective COVID-19 mitigation protocol may facilitate a more successful rebound …

Influence of culture on purchase decision: Integrative models development of amusement park customers

DW Choi, S Lee, M Alcorn - International Journal of Hospitality Management, 2020 - Elsevier
The current study developed and examined integrative models to analyze the influence of
national culture on purchase decision attributes (PDAs) between American and Chinese …

The Effects of Internal Market Orientation on Service Providers' Service Innovative Behavior: A Serial Multiple Mediation Effect on Perceived Social Capital on …

MS Lee, GY Jeong - Sustainability, 2022 - mdpi.com
The purpose of this study is to understand the process through which internal market
orientation leads to service innovative behavior via a serial multiple mediator model, with …

Measuring a Multifaceted Concept: A high Order Confirmatory Factor Analysis Towards Internal Marketing

Z Khalid, NU Hadi - Management & Marketing, 2021 - sciendo.com
Multi-dimensionality of internal marketing (IM) concept continuously poses a challenge for
researchers because a number of measurement approaches have been used for more than …

Effect of E-CRM on Port Performance through Customer Satisfaction and Customer Loyalty The case study of MENA Region Ports

A Kamal, MA Salam, I Elnakib - EPH-International Journal of Business & …, 2021 - eijbms.com
Adoption of e-CRM has been a recent strategy in the majority of business organizations,
more particularly the developing countries, and, as such, managers have strategically …

Consumers' perceptions towards Thai rice: A cross-cultural comparison between easterners and westerners

P Somsong, RC McNally, CM Hsieh - British Food Journal, 2020 - emerald.com
Purpose The purpose of this paper is to investigate consumer preferences towards
innovative rice products, and cross-cultural determinants of customers' perceived value and …