Enabling service innovation and firm performance: the role of co-creation and technological innovation in the hospitality industry

DAR Bhat, V Sharma - Technology Analysis & Strategic …, 2022 - Taylor & Francis
This study empirically explores the impact of co-creation on technological innovation and
firm performance in the hospitality industry. Further, it examines the influence of …

Co-creation and service innovation as performance indicators in the hospitality industry

V Sharma, DAR Bhat - Available at SSRN 4189899, 2022 - papers.ssrn.com
This study aims at assessing the impact of co-creation on service innovation and also
explores the dimensions of service innovation in the hotel industry as a performance …

Co-creation and technological innovation: The predictors of guest satisfaction and revisit intention in hospitality industry

V Sharma, DAR Bhat - … Journal of Hospitality & Tourism Systems, 2022 - papers.ssrn.com
The present study empirically explores a theoretical model of co-creation, technological
innovation, guest satisfaction and guest revisit intention. For meeting the objectives of the …

The Impact of Technological Competence and Service Innovation Implementation on Brand Equity: A Case Study of Hotel Industry in Vietnam

TT Vinh, NNT Tien, TTK Phuong - International Journal of …, 2024 - myjms.mohe.gov.my
This paper aims to propose and investigate two new antecedent factors (Technological
competence and service innovation implementation) that affect hotel brand equity …