Customers increasingly substitute personal interaction on high streets with digital
participation in retail-related virtual communities (VC) and social shopping sites. This work …

For decades, many rural areas and small and medium-sized towns (SMSTs) have struggled
with a declining number of retailers and shops. While it was argued that digitalisation can …

Local owner-operated retail outlets (LOOROs) are struggling worldwide due to increasing
online competition with e-marketplaces and changing customer behavior. In this competitive …

The digital transformation is threatening the local stationary retail sector. Local Shopping
Platforms (LSPs) were considered as a promising approach to support local owner-operated …

Digital transformation has been recognized as the driving force in enhancing business
operations and increasing revenue. Relevant studies have mostly focused on the …

The emergence of digital multi-sided platforms has disrupted day-to-day business in many
industries. Nowadays, many small businesses participate in digital platform (DP) …

Competitors and customers put Local Owner-Operated Retail Outlets (LOORO) under
digitalization pressure. Local Shopping Platforms (LSP) seem to offer a promising approach …

Like digital innovations that make a difference, few scientific insights come easy. Building on
the rich history of the information society—some breakthrough achievements are on display …

It has often been said that the only constant in retailing is change (Brown 1987, p. 5; Markin
and Duncan 1981, p. 58). The transformation or change of the retail industry was often …

ABSTRACT COVID-19, the epicenter of the century, has had a profound effect on the entire
industry, and on our health in an unprecedented way. The closure announced by the …