HRM and the smart and dark side of technology

P Holland, P Dowling, C Brewster - Asia Pacific Journal of …, 2022 - Wiley Online Library
As part of this 60th anniversary edition of the Asia Pacific Journal of Human Resources, this
paper provides a review of the impact of technology over the last decade on the role of HRM …

An integrative model of facial recognition check-in technology adoption intention: the perspective of hotel guests in Singapore

HC Boo, BL Chua - International Journal of Contemporary Hospitality …, 2022 - emerald.com
Purpose This study aims to explain how hotel guests form attitudes toward facial recognition
technology in Singapore by integrating technology acceptance model (TAM), privacy …

Theoretical and empirical considerations of guests' perceptions of biometric systems in hotels: Extending the technology acceptance model

C Morosan - Journal of Hospitality & Tourism Research, 2012 - journals.sagepub.com
This study extended the technology acceptance model (TAM) by applying it to the context of
biometric systems in the hotel industry and by introducing a consumer-oriented construct …

Analytical study on users' awareness and acceptability towards adoption of multimodal biometrics (MMB) mechanism in online transactions: a two-stage SEM-ANN …

H Purohit, M Dadhich, PK Ajmera - Multimedia Tools and Applications, 2023 - Springer
Abstracts The study analyses user awareness of multimodal biometrics and its acceptability
for online transactions in the current dynamic world. The study was performed on the five …

Let's face it: are customers ready for facial recognition technology at quick-service restaurants?

O Ciftci, EKC Choi, K Berezina - International Journal of Hospitality …, 2021 - Elsevier
This study aims to provide an integrated model that examines the determinants of customer
intention to use facial recognition systems (FRS) in quick-service restaurants (QSRs). An …

Why hotel guests go mobile? Examining motives of business and leisure travelers

T Zhang, S Seo, JA Ahn - Journal of Hospitality Marketing & …, 2019 - Taylor & Francis
ABSTRACT Employing the extended Technology Acceptance Model (TAM), this paper aims
to examine two groups of hotel guests—business travelers and leisure travelers' different …

Managing security threats through touchless security technologies: An overview of the integration of facial recognition technology in the UAE oil and gas industry

SH Al Zaabi, R Zamri - Sustainability, 2022 - mdpi.com
Throughout the past few years, the oil and gas industry in the United Arab Emirates has
grown significantly, and is currently one of the top ten oil producers in the world. As a result …

Customers' adoption of biometric systems in restaurants: An extension of the technology acceptance model

C Morosan - Journal of Hospitality Marketing & Management, 2011 - Taylor & Francis
Given the tremendous development of consumer-oriented biometric systems, this study
examined consumers' adoption of biometric systems in restaurants. To truly capture the …

[PDF][PDF] Analysis of the skills gap in tourism and hospitality industry in Kenya.

K Francis, A Wamathai, JKM Wandaka, N Jilo - 2020 - academia.edu
Contribution/Originality: This study evaluated the skills gap between what is taught in
tourism and hospitality institutions in Kenya and what the industry expected. There is …

Electronic monitoring and surveillance: The balance between insights and intrusion

TL Tham, P Holland - The Emerald handbook of work, workplaces …, 2022 - emerald.com
Whilst the concept of monitoring and surveillance has and remains a major aspect of the role
of management, several significant developments in the twenty-first century have created a …