A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster …

BW Ritchie, Y Jiang - Annals of tourism Research, 2019 - Elsevier
This article reviews 142 papers published between 1960 and 2018 on tourism risk, crisis
and disaster management. The article (1) takes a thematic approach to synthesise past …

Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda

TM Wut, JB Xu, S Wong - Tourism Management, 2021 - Elsevier
The global tourism industry has already suffered an enormous loss due to COVID-19
(Coronavirus Disease 2019) in 2020. Crisis management, including disaster management …

The coronavirus pandemic–A critical discussion of a tourism research agenda

S Zenker, F Kock - Tourism management, 2020 - Elsevier
Abstract Unquestionable, the coronavirus (Covid-19) pandemic is one of the most impactful
events of the 21st century and has tremendous effects on tourism. While many tourism …

Comparing crisis management practices in the hotel industry between initial and pandemic stages of COVID-19

IKW Lai, JWC Wong - International Journal of Contemporary …, 2020 - emerald.com
Purpose Given the increasing number of travel restrictions, the COVID-19 outbreak has dealt
a crippling blow to the hotel industry, and the crisis management practices supporting the …

COVID-19 and African tourism research agendas

CM Rogerson, T Baum - Development Southern Africa, 2020 - Taylor & Francis
ABSTRACT COVID-19 has triggered a burst of international scholarship concerning the
reshaping of tourism and the resetting of tourism research agendas. The aim of this paper is …

[PDF][PDF] COVID-19 tourism impacts in South Africa: Government and industry responses

CM Rogerson, JM Rogerson - Geo Journal of Tourism and …, 2020 - gtg.webhost.uoradea.ro
The COVID-19 pandemic is having devastating economic and social consequences in the
global South. This article is a rapid response critical assessment and examines COVID-19's …

Is nothing like before? COVID-19–evoked changes to tourism destination social media communication

C Pachucki, R Grohs, U Scholl-Grissemann - Journal of Destination …, 2022 - Elsevier
The outbreak of COVID-19 has boosted the significance of social media for tourism
destinations. Therefore, this study investigates how and to what extent the pandemic has …

Hotel guest satisfaction during COVID-19 outbreak: The moderating role of crisis response strategy

M Yu, M Cheng, L Yang, Z Yu - Tourism Management, 2022 - Elsevier
Taking appropriate strategies in response to the COVID-19 crisis has presented significant
challenges to the hospitality industry. Based on situational crisis communication theory …

A thematic analysis of crisis management in tourism: A theoretical perspective

A Berbekova, M Uysal, AG Assaf - Tourism Management, 2021 - Elsevier
The hospitality and tourism industry for a variety of reasons is vulnerable to crises of various
origins and scope. Thereby, research regarding crises in this industry has received …

[PDF][PDF] COVID-19 and tourism spaces of vulnerability in South Africa

CM Rogerson, JM Rogerson - African Journal of Hospitality, Tourism and …, 2020 - ajhtl.com
The COVID-19 pandemic will exert a devastating and destructive impact on the South
African tourism economy with its ramifications felt countrywide. Nevertheless, the negative …