This study was geared towards assessing the influence of e-servicescape on customer
patronage of internet banking in deposit money banks. Its aim was to examine the influences …

Purpose This study aims to provide a systematic review and meta-analysis to explore the
strength of the path relationship in the proposed model for online travel booking service …

This study aims to explore the effect of the e-servicescape on the emotional response and
revisit intention of customers in an internet shopping mall (ISM) environment. The literature …

This paper aims to systematically review the development of the literature on e-servicescape
conceptualization and its impacts on customers. It also aims to analyze the research gap …

A service in the field of hospitality and tourism depends largely on the level of visits of
customers who have different needs, desires, and characteristics. In taking an action …

The main purpose of this study is to determine the mediator and regulatory role of electronic
word-of-mouth communication (e-WOM) in the effect of service environments of online …