Reducing deviant consumer behaviour with service robot guardians
Purpose The purpose of this research is to understand whether service robots can
safeguard servicescapes from deviant consumer behaviour. Using routine activity theory …
safeguard servicescapes from deviant consumer behaviour. Using routine activity theory …
Considering the benefits and limitations of virtual and hybrid events
D Jaimangal-Jones, K Davies - Virtual Events Management …, 2023 - books.google.com
The Covid 19 pandemic, by necessity, caused a rapid transition to and adoption of virtual
and hybrid events by many individuals and organisations. Consequently, there have been …
and hybrid events by many individuals and organisations. Consequently, there have been …