The Impact of Perceived Tone, Age, and Gender on Voice Assistant Persuasiveness in the Context of Product Recommendations

SBH Pias, R Huang, DS Williamson, M Kim… - Proceedings of the 6th …, 2024 - dl.acm.org
Voice Assistants (VAs) can assist users in various everyday tasks, but many users are
reluctant to rely on VAs for intricate tasks like online shopping. This study aims to examine …

The Bot on Speaking Terms: The Effects of Conversation Architecture on Perceptions of Conversational Agents

CZ Wei, YH Kim, A Kuzminykh - … of the 5th International Conference on …, 2023 - dl.acm.org
Conversational agents mimic natural conversation to interact with users. Since the
effectiveness of interactions strongly depends on users' perception of agents, it is crucial to …

Deriving trust-supporting design knowledge for AI-based chatbots in customer service: A use case from the automotive industry

M Sonntag, J Mehmann, F Teuteberg - Journal of Organizational …, 2023 - Taylor & Francis
In the automotive industry, companies are increasingly implementing Artificial Intelligence
(AI)-based chatbots to support various processes, especially in the context of customer …

EmoBot: Artificial emotion generation through an emotional chatbot during general-purpose conversations

M Ehtesham-Ul-Haque, J D'Rozario, R Adnin… - Cognitive Systems …, 2024 - Elsevier
Emotion modeling has always been intriguing to researchers, where detecting emotion is
highly focused and generating emotion is much less focused to date. Therefore, in this …

Voice Assistants for Mental Health Services: Designing Dialogues with Homebound Older Adults

N Wong, S Jeong, M Reddy, CA Stamatis… - Proceedings of the …, 2024 - dl.acm.org
The number of older adults who are homebound with depressive symptoms is increasing.
Due to their homebound status, they have limited access to trained mental healthcare …

Towards a general user model to develop intelligent user interfaces

A Gaspar, M Gil, JI Panach, V Romero - Multimedia Tools and Applications, 2024 - Springer
The way end-users interact with a system plays a crucial role in the high acceptance of
software. Related to this, the concept of Intelligent User Interfaces has emerged as a solution …

[PDF][PDF] AI and AI-powered tools for pronunciation training

H Vančová - Journal of Language and Cultural Education, 2023 - intapi.sciendo.com
Artificial intelligence (AI) is taking over many spheres of human life, including language
pedagogy. While some areas need to find their ground with AI and resolve ethical issues …

The Effects of Response Time on Older and Young Adults' Interaction Experience with Chatbot

CW Lo, YL Wang - 2024 - researchsquare.com
Background: Chatbots, text-based systems such as Siri, Alexa, and ChatGPT, have been
integrated into various domains, serving roles from customer service to personal …

Exploring the interaction between humans and an AI-driven chatbot

G Stanciu - 2023 - oulurepo.oulu.fi
Chatbots have become an omnipresent software that many services are using nowadays to
provide easy and continuous support for users. Regardless of the domain in question …

[PDF][PDF] kk generation, particularly for general-purpose conversations. Based on the Cognitive Appraisal Theory and Emotion-generation focusing on audio and textual …

M Ehtesham-Ul-Haqueº, J D'Rozario, R Adninº… - researchgate.net
Psychological theory emotion generation, we implement an emotional chatbot, namely
EmoBot. Accordingly, EmoBot analyzes User study continuous audio and textual inputs …