Memorable tourism experience: A review and research agenda

S Hosany, E Sthapit, P Björk - Psychology & Marketing, 2022 - Wiley Online Library
A decade of research has produced substantial results but the theorization of memorable
tourism experience, often drawing on positive and environmental psychology, remains fuzzy …

Tourism as a dementia treatment based on positive psychology

J Wen, D Zheng, H Hou, I Phau, W Wang - Tourism Management, 2022 - Elsevier
No research in tourism or medicine has addressed the potential relationship between travel
and the medical treatment of dementia. Given tourism's increasingly important role in …

[HTML][HTML] Strategic orientation towards digitization to improve supermarket loyalty in an omnichannel context

P Cuesta-Valino, P Gutiérrez-Rodríguez… - Journal of Business …, 2023 - Elsevier
In the digital era, the offer of multiple shopping channels in the retail sector has been
improved, and customers are changing their shopping habits. For this reason, supermarkets …

Impact of customer experience and customer engagement on satisfaction and loyalty: A case study in Indonesia

S Zaid, P Patwayati - The Journal of Asian Finance, Economics and …, 2021 - koreascience.kr
This study aims to examine the impact of customer experience and customer engagement
on customer satisfaction and customer loyalty in e-retailing in Indonesia. This study uses …

[HTML][HTML] Role of social currency in customer experience and co-creation intention in online travel agencies: Moderation of attitude and subjective norms

A Singh, NP Rana, S Parayitam - International Journal of Information …, 2022 - Elsevier
This study investigates the relationship between social currency and customer experience
concerning online travel agencies. Riding on the theory of planned behavior (TPB), we …

[HTML][HTML] Growth of digital brand name through customer satisfaction with big data analytics in the hospitality sector after the COVID-19 crisis

DP Sakas, DP Reklitis, MC Terzi, N Glaveli - International Journal of …, 2023 - Elsevier
This study examines the best practices for the optimization of the corporate digital brand
name by taking into consideration customers' behavioral big data and web analytics. In the …

Co-creative tourism experiences–a conceptual framework and its application to food & wine tourism

M Carvalho, E Kastenholz… - Tourism Recreation …, 2023 - Taylor & Francis
Travel has become a synonym of living memorable and enjoyable experiences. Co-creation
centralizes tourists' role in the creation of value that results from the interaction with other …

VR in tourism: A new call for virtual tourism experience amid and after the COVID-19 pandemic

M Godovykh, C Baker, A Fyall - Tourism and Hospitality, 2022 - mdpi.com
Virtual reality has become a more common phenomenon in both destination marketing and
on-site experience. The recent challenges such as overtourism and the COVID-19 pandemic …

Factors affecting repurchase intentions in retail shopping: An empirical study

P Chatzoglou, D Chatzoudes, A Savvidou, T Fotiadis… - Heliyon, 2022 - cell.com
The present study investigates the factors affecting consumer repurchase intentions in retail
stores. More specifically, it emphasizes on the concept of in-store customer shopping …

Customer expectations in the hotel industry during the COVID-19 pandemic: a global perspective using sentiment analysis

MP Mehta, G Kumar, M Ramkumar - Tourism Recreation Research, 2023 - Taylor & Francis
Hotel industry is the one which has confronted the unprecedented effect of the coronavirus
disease 2019 (COVID-19) pandemic to significant social and economic risks. The COVID-19 …