[HTML][HTML] Artificial intelligence through the lens of hospitality employees: A systematic review

E Kumawat, A Datta, C Prentice, R Leung - International Journal of …, 2025 - Elsevier
The hospitality industry has undergone a comprehensive transformation with the infusion of
artificial intelligence into its processes, but the employees' adoption of artificial intelligence …

Towards integrative multi‐stakeholder responsibility for net zero in e‐waste: A systematic literature review

D Cao, E Puntaier, F Gillani… - … Strategy and the …, 2024 - Wiley Online Library
Despite extensive research on e‐waste management, the integrative responsibilities of multi‐
stakeholders and the dependency on technology remain underexplored. This study aims to …

Preferences and challenges towards the adoption of the fourth industrial revolution technologies by hotels: a multilevel concurrent mixed approach

BA Osei, M Cheng - European Journal of Innovation Management, 2024 - emerald.com
Purpose The aim of this mixed methods study sought to investigate the preferences and
challenges towards fourth industrial revolution (FIR) technologies adoption at hotels in …

Crisis management: a post-pandemic framework proposition and lessons learned at Hyundai Motor Brazil

FL Oliva, JL Bution, ACT Paza, RA Martins… - European Journal of …, 2024 - emerald.com
Purpose This study relies on the lessons learned from the recent pandemic crisis to propose
a conceptual framework for organizational crisis management and illustrate its application in …

Chatbot usage at fast food restaurants in Ghana: Exploring the perception-attitude-behaviour nexus

BA Osei, BE Aflakpui, FNA Adamtey… - Tourism and …, 2024 - journals.sagepub.com
As hospitality businesses including fast food restaurants continue to rebound after COVID-
19, immersive technologies (eg, chatbots) have become essential tools for the industry's …

The Flow of Digital Transition: The Challenges of Technological Solutions for Hotels

AM García-López, L Galindo-Pérez-de-Azpillaga… - Social Indicators …, 2025 - Springer
The incorporation of digital technologies in hotels worldwide is moving forward at the same
pace as the recovery of the tourism sector itself following the COVID-19 pandemic …

Does value matter? Predicting hotel employees' intentions towards the adoption of Technologies 4.0

BA Osei, SM Rasoolimanesh - Technology Analysis & Strategic …, 2024 - Taylor & Francis
This study examines value perceptions and behavioural intention of hotel employees on the
adoption of Technologies 4.0. Grounded on the Perceived Value Model (PVM), this study …

A Review Paper on Technological Innovation of Hotel Industry in Post-Pandemic

DN Dzia-Uddin, J Anuar… - … Journal of Business …, 2023 - myjms.mohe.gov.my
This review focuses on the technological innovation of the hotel industry in the post-
pandemic. Although the COVID-19 pandemic has almost recovered, the hospitality industry …

Employee engagement mediate: the impact of digital leadership and leadership diversity in shaping operational performance

YZ Aly - The International Journal of Tourism and Hospitality …, 2024 - journals.ekb.eg
The hospitality business world's increased emphasis on diversity and employee
engagement matches the growing importance of digital leadership in today's technological …

[PDF][PDF] Assessments of Guest Technologies in Five Stars Hotel at Aqaba Special Economic Zone Authority (ASEZA)

E Malkawi, EAAL Fahmawee, O Jawabreh - 2023 - researchgate.net
The purpose of this study is to look at the effects of website management, technology level,
and innovation on customer satisfaction in five-star hotels in Aqaba, Jordan. Among the 450 …