Impact of Hotel Employees' Psychological Well-Being on Job Satisfaction and Pro-Social Service Behavior: Moderating Effect of Work–Life Balance

HS Jung, YH Hwang, HH Yoon - Sustainability, 2023 - mdpi.com
This study investigates how deluxe hotel employees' perceptions of their own psychological
well-being impact their job satisfaction and pro-social service behavior. It also examines the …

How gendered language emerges in applicant materials and leadership descriptions in the hospitality industry: A text analysis study

A Beiza, D Maneethai, JM Madera - International Journal of Hospitality …, 2024 - Elsevier
The hospitality industry faces a gender gap in leadership. Further research is needed to
explore if gender stereotypes emerge naturally in applicant materials, like resumes and …

Measuring Sharing Economy Satisfaction with Star Ratings: Overall Satisfaction versus Satisfaction with the Service Provider

M Frechette, N Wingate - Journal of Consumer Satisfaction …, 2022 - jcsdcb.com
Sharing economy business models have gained in significance in many market categories,
yet research has only begun to illuminate how these firms differ from traditional business …

The Influence of Service Quality and Room Rates on Guest Loyalty at UNP Hotel & Convention Center

Y Eureka, YD Putri, A Warman… - Jurnal Pariwisata …, 2023 - journal.uinmataram.ac.id
Purpose: This study aims to elucidate the profound influence of service quality and room
rates on hotel guest loyalty within the context of UNP Hotel & Convention Center. Method …