This paper aims:(i) to characterize the priorities designed and implemented by grocery
retailers concerning relationship marketing with customers;(ii) to analyse customers' …

The way in which products and services are delivered to consumers, through branches and
retail outlets, or more generally through a network of distribution channels, remains …

This study applies a systematic categorization of general interior variables (GIV) to conduct a
comprehensive evaluation of the shopping sensory environment. A survey-based study …

Much of the literature on the attractiveness and pleasantness of retail stores has focused on
the critical influence of store atmosphere or ambient attributes, which influence customer …

Purpose The purpose of this paper is to address the following question:“Does purchase
frequency influence consumer behaviour in the specialty food retailing setting?”, since …

The present paper aims to explain the new phenomenon of revenge buying behaviour
witnessed among consumers as an aftermath of the pandemic. This paper also aims to …

Land use planning has been emphasised by both planners and researchers in providing
incentives for local shopping. This study advances the body of knowledge by investigating …

Regarding the revitalization of intra-urban centres, this re-view focuses on consumers'
perceptions of the physical environment with emphasis on the tangible elements in the …

Purpose The purpose of this paper is to identify the dimensions of customer expectations
and study the moderating role of demographics in the context of fresh food retail …

The objective of this paper is to analyse the financial statements of European grocery
retailers to determine how their unique business model, strategies and characteristics …