Over the past decades information system developers and knowledge engineers in ICT
projects in wealthy regions of the world have come to realize that technical work can only be …

Co-creation has been increasingly advocated by both scholars and practitioners in the
public sector to enable the development of information technologies driven by citizens' …

The paper studies emerging ICT infrastructure qualitatively and represents the determinants
and their influence on innovations conceptually using design thinking. It proposes ICT …

How can we design and build digital technologies for and together with people in poor areas
of the world, for goals chosen by themselves? And can we do this in a way that is inclusive …

Many efforts had been done to make ICTs available in rural area to increase their incomes
and productivities. For example, a community ecommerce is introduced to promote …

Online self-service platforms have increased significantly in the private sector as a business
model to improve customer service and enhance competitive advantage. Moreover, Public …

Recently, significant technological changes, greater customer demand and the rise of new
business models have triggered a rapid increase in electronic service (e-service) …

Extensive research is done over the years in the field of Information Communication
Technology for Development (ICT4D), the effort to bridge the digital divide between western …

ABSTRACT The World Wide Web is a crucial open public space for information,
communication and knowledge sharing for billions on the planet. Yet, it is not accessible for …