Conversational interfaces have risen in popularity as businesses and users adopt a range of
conversational agents, including chatbots and voice assistants. Although guidelines have …

Currently, the use of voice-assistants has been on the rise, but a user-centric usability
evaluation of these devices is a must for ensuring their success. System Usability Scale …

Advising systems automate aspects of academic advising. Traditionally, advising systems
focused on specialized tasks such as course selection. Recently, chatbot-based advising …

Conversational agents are becoming popular for providing a more natural and realistic user
experience. New studies have become significant to understand how to assess this …

Advances in voice technology and voice user interfaces (VUIs)--such as Alexa, Siri, and
Google Home--have opened up the potential for many new types of interaction. However …

Voice assistants have afforded users rich interaction opportunities to access information and
issue commands in a variety of contexts. However, some users feel uneasy or creeped out …

Dictation enables efficient text input on mobile devices. However, writing with speech can
produce disfluent, wordy, and incoherent text and thus requires heavy post-processing. This …

As Voice User Interfaces (VUIs) become widely popular, designers must handle new
usability challenges. However, compared to other established domains such as Graphical …

Voice assistants are fundamentally changing the way we access information. However,
voice assistants still leverage little about the web beyond simple search results. We …

Voice user interfaces (VUIs) are rapidly increasing in popularity in the consumer space. This
leads to a concurrent explosion of available applications for such devices, with many …