[HTML][HTML] Customer engagement and social media: Revisiting the past to inform the future

WM Lim, T Rasul - Journal of Business Research, 2022 - Elsevier
Customer engagement (CE) is a marketing concept of great importance and the rise of
social media has further amplified the importance of this concept. Yet, our understanding of …

[HTML][HTML] The big picture on Instagram research: Insights from a bibliometric analysis

A Rejeb, K Rejeb, A Abdollahi, H Treiblmaier - Telematics and Informatics, 2022 - Elsevier
Instagram is a leading social network for information sharing and communication. Rigorous
studies are missing that leverage bibliometric techniques to comprehensively portray the …

Is ChatGPT scary good? How user motivations affect creepiness and trust in generative artificial intelligence

TH Baek, M Kim - Telematics and Informatics, 2023 - Elsevier
Few studies have examined user motivations to use generative artificial intelligence (AI).
This research aims to address this gap by examining how user motivations for ChatGPT …

Virtual influencers' attractiveness effect on purchase intention: A moderated mediation model of the Product–Endorser fit with the brand

H Kim, M Park - Computers in Human Behavior, 2023 - Elsevier
The fourth industrial revolution has fundamentally altered the way we live, and social media
has become a crucial channel for the promotion of brands through influencers. This study …

The impact of social media on learning behavior for sustainable education: Evidence of students from selected universities in Pakistan

J Abbas, J Aman, M Nurunnabi, S Bano - Sustainability, 2019 - mdpi.com
In today's world, social media is playing an indispensable role on the learning behavior of
university students to achieve sustainable education. The impact of social media on …

The impact of perceived usefulness of online reviews, trust and perceived risk on online purchase intention in emerging markets: A Mexican perspective

I Ventre, D Kolbe - Journal of International Consumer Marketing, 2020 - Taylor & Francis
The purpose of this study is to investigate online purchase intention in emerging markets
focusing on the impact of perceived usefulness of online reviews, trust and perceived risk …

Tourism, technology and ICT: a critical review of affordances and concessions

S Gössling - Journal of Sustainable Tourism, 2021 - Taylor & Francis
The digital information age has changed global tourism in profound ways. Information and
Communication Technologies (ICT) are pervasive, and they have become inextricably …

[HTML][HTML] Young adults' use of different social media platforms for health information: Insights from web-based conversations

MSC Lim, A Molenaar, L Brennan, M Reid… - Journal of medical …, 2022 - jmir.org
Background Social media–delivered health promotion has demonstrated limited uptake and
effectiveness among young adults. Understanding how young adults interact with existing …

[HTML][HTML] Be creative, my friend! Engaging users on Instagram by promoting positive emotions

LV Casaló, C Flavián, S Ibáñez-Sánchez - Journal of Business Research, 2021 - Elsevier
Instagram is emerging as the most influential social network; this phenomenon is especially
apparent in the fashion industry. Fashion brands are launching creative campaigns on …

Twitter and research: A systematic literature review through text mining

A Karami, M Lundy, F Webb, YK Dwivedi - IEEE access, 2020 - ieeexplore.ieee.org
Researchers have collected Twitter data to study a wide range of topics. This growing body
of literature, however, has not yet been reviewed systematically to synthesize Twitter-related …